GOG reportedly suffering from staff turnover and poor management: “Current business model is likely running out of steam” | Game World Observer
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GOG has reportedly cut dozens of jobs recently. Here are new details about the situation at CD Projekt’s subsidiary and the shortcomings of its business strategy.
Coelacanth
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I really like GOG so it would be highly unfortunate to see them go under. I guess we really can’t have nice things in this day and age.

@[email protected]
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GOG is a side project of CD Project, the makers of The Witcher and Cyberpunk. They are massively wealthy. If GOG goes down, it’s because CD Project lets it happen, not because there is no other way.

zqps
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Are they publicly traded?

azuth
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The publication added that CD Projekt cuts jobs at its subsidiary every two to three years, with annual staff turnover reaching around 30%.

As summed up by another former employee, “GOG has been acting well tactically from a financial perspective, but poorly strategically, and the current business model is likely running out of steam.”

So nothing burger? Other than a corpo being anti-worker which is not news…

@[email protected]
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What exactly is the distinction between acting tactically and strategically? This doesnt even make sense.

@[email protected]
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Pedantically, I believe “tactics” are small / short term and “strategics” are big / long term.

@[email protected]
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209M

I hope they stick around they are great for gaming. I need to buy off there more often.

Destide
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People talking about money kinda missing the point this is a culture issue. They need to sort themselves out clean house if people can’t be reasonable for their staff.

@[email protected]
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As a result, no one on the team has the courage to express their opinion. Under Gołębiewski, GOG typically makes business decisions that may be profitable in the short term, but may not contribute to the platform’s long-term growth.

Why half ass things when your the good guy?

@[email protected]
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Any other sources for this? Not for the job cutting, but for GoG’s business model going downhill? Haven’t big layoffs happened every few years since the start of GoG?

Fontasia
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“no pun intended”

TheTechnician27
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The former employee knew what they were doing with their choice of words.

DankOfAmerica
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Current employees are running over to Steam.

@[email protected]
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Using a release Valve.

yeehaw
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This makes me sad. I wanna believe in gog. The last bastion of hope for gaming.

@[email protected]
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In what way? I know it’s great but I don’t know if I’d call it the last hope for all of gaming. It’s a good store front. Their application has better FOSS alternatives and there are other pretty okay ways to buy games too. I don’t follow them closely. Are they doing anything particular that warrants that description?

@[email protected]
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They’re like the only store that actually sells you the game and not a revokable license to a game

@[email protected]
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Yeah I was aware of that. I don’t know if that constitutes the last hope for all gaming, but it’s definitely a positive. Other stores have a much better user experience, and until they rival stores like Steam in functionality and ease of use, actually owning your own game is just a very nice to have feature and nothing more. Of course, I wish all stores did that. I don’t want to have to resort to piracy if my steam library goes poof, but so far I haven’t had to, and piracy is still an ethical choice in that scenario.

My point isn’t that steam is better, but that GOG has a couple nice features and several downsides, and it is by no means changing or saving the industry. They have a long way to go, and I don’t think saving the industry is the end goal for them.

@[email protected]
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No, but saving the industry is their “hook”, if not explicitly stated as such. I know that every game I buy from them will be impossible to take away from me if I backed up the installers first.

@[email protected]
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I don’t know if that’s true anymore. There are games on there that require login into PSN after installing.

@[email protected]
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Are you sure? I haven’t played any of Sony’s games on GOG. From reviews, it looks like Horizon still sends telemetry if you’re connected to the internet, but I don’t believe it’s gotten the remaster update that mandates PSN. I could be out of the loop though. I do know that GOG caught flak for allowing Hitman 2016 on the store, which is technically playable from start to finish without an internet connection, but the connection to their server gates all sorts of extras, so the customers rebelled and got it removed.

@[email protected]
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You never have bought a game even when buying it on physical media. You always purchase a license to the game.

@[email protected]
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That’s only if you download the game and store it in a way that won’t degrade, when their servers are offline, you can’t download it anymore…

This is such a red herring reason, and I don’t know why people hold onto this like it matters, at all.

@[email protected]
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deleted by creator

@[email protected]
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That’s my point… it literally doesn’t matter that they can revoke you license or not, when the servers are down, you’re fucked regardless.

Hence why it’s a pointless argument to bring up…

What else do you think I meant here?

@[email protected]
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But you don’t need to download it again. Keep good backup practices and it’s eternal. If you lose it, that’s the same as losing a physical object you bought at a store. Or if you don’t maintain your backup like you would clean and maintain a physical object you bought, it’s your fault you lose it. I can buy a game from GOG right now and keep it and use it until the day I die, then my grandchildren can use it after that.

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deleted by creator

@[email protected]
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Ummm… That’s the case for disc games too of only being able to retain possession once it’s shipped to you and you properly store it. Or any tangible good for that matter. I don’t what point you are trying to make.

@[email protected]
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That’s literally the point, it’s a useless argument since it doesn’t fucking matter lmfao.

@[email protected]
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That GOG downloaded installers can’t be forcibly deactivated or taken away? Your phrasing is confusing so I don’t think people are able to tell whether you think GOG installers are a good or bad thing, or acting like it is useless and provides no further benefit than DRM alternatives.

@[email protected]
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How can the installers access a file that no longer exists since the servers are shut down and the files can no longer be accessed…?

My phrasing is confusing since the point literally is fucking pointless, it’s moot, doesn’t matter since it can’t be accessed licensed or not.

Undearius
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That’s true for pretty much every product you buy.

The difference is that Ikea isn’t going to take your shelf when they feel like it or if they run out of money. Neither is GOG. That’s why it matters.

@[email protected]
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I didn’t know IKEA made video games?

And why does that matter? When they go out of business you can’t download even if you do or don’t have a license.

That’s why it matters.

Because you now have a game that you don’t need a license that you still won’t be able to access or play? So how does that make a single fucking difference lmfao.

Midnight Wolf
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It’s like you’ve never heard of archival or how to keep data safe, protected, or backed up.

Also intentionally missing the valid point when compared to physical items just shoots yourself in the foot for any further arguments.

Undearius
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I didn’t know IKEA made video games?

They don’t, they make furniture. You clearly don’t understand metaphors.

When they go out of business you can’t download even if you do or don’t have a license.

If Ikea goes out of business, you can’t buy their products anymore and the ones you do have you need to protect and make sure they don’t degrade. Your argument is true for every single product, digital or physical.

The games from GOG don’t have any DRM so you can very easily make copies of the game and safely store them elsewhere, even on new computers.

Games that do have DRM lock you down to verify that you’re allowed to play their game, which severely limits how you can use your own product. If that game publisher or developer goes out if business than you can’t play the game that you already have, even if it’s kept “pristine”.

People who bought The Sims 4 couldn’t play their offline game because the DRM stopped them, meanwhile people didn’t buy the game were free to play it when they wanted. The legitimate buyers of the game were punished simply because of DRM.

@[email protected]
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I’ve read through your various comments, and I’m not sure you see the difference here.

With other platforms such as Steam, you download the Steam program that acts as a single installer for every game on the platform. You have to be logged into a valid Steam account to download a game from their single installer. If you use a new computer, you have to log into Steam and download from Steam. On GoG, you download an installer per game. Those installers can be transferred to any device and download the games even if the computer has never logged into GoG or even connected to the internet. You can store all the installers on an external drive, which you can’t do for Steam.

If Steam eventually dies or your account is banned, you can never install those games again. If GoG eventually dies or your account is banned, you are correct that you can’t download new installers, but you can use any installer you have already downloaded.

If Steam dies or your account is banned, the game you already have downloaded may not even work anymore due to DRM (this is on a game-by-game basis). If GoG dies or your account is banned, your games are guaranteed to still run since they are not dependant on GoG DRM (with a small list of exceptions people aren’t happy about).

You may not care about any of this, but there’s a decent chunk of people who want to keep their games regardless of anything the purchasing company does.

Mubelotix
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That’s just wrong. They just sell you a license and provide a DRM free game. You are not supposed to continue playing the game if the publisher terminates your license. They just give you the ability to do it, but it has no legal value

@[email protected]
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I thought itch did that too

skulblaka
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They do

Kichae
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You really need to look at what you’re buying. Whether it’s a download, a DVD, or damn floppy disk, you’re still just buying a license. A very revokable license. If it’s online, the publisher can cut you off.

@[email protected]
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GOG Seels DRM free games that you can download the installers and all necessary files. No matter what they do, once you’ve downloaded it, they can’t stop you from playing it.

Kichae
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GoG isn’t the publisher. Y’all don’t read the shit you agree to, and know fuck all about media distribution. You’ve never owned a video game, a movie, or even a book that isn’t in the public domain. You’ve only ever owned licenses for personal use, and those licenses have always been provisional and revokable. Always. Your ignorance is not change that.

@[email protected]
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Enhance your calm. I was merely pointing out that the game installers are offline for GOG, meaning there’s not a physical mechanism to cut you off. As you mentioned, if it’s online, then they can cut you off, which is true for Steam but not GOG.

@[email protected]
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And how does that work when they close down and servers that host the games can no longer be accessed to download your license free game?

Wheter you have a revokabke license or not, you still won’t ever be able to access the game…… how do people need this explained to them? And yet use this single reason like it matters lmfao.

Tarquinn2049
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When you buy a game on a CD or Cartidge, it’s up to you to make sure you continue to own it from then on. That is the same model as GoGs digital downloads. You own it, you make sure you still have it on hand for as long as you want to still have it on hand for.

@[email protected]
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You own the media but just have a license for the game. You have never owned a game the media has always given you a license to play the game.

@[email protected]
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how do people need this explained to them?

How do you need a simple concept like a backup explained to you? All while being smug…

scops
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When I buy a game from GOG, it comes with the presumption that I will download the installer in a timely manner and store a copy on my local storage device. Assuming I have good backup practices, that’s really the end of the story. I can build a 100 new computers and install the game I bought on each one. GOG went bankrupt ten years ago? That’s a shame, but my installer works just as well as when they were kicking.

When I “buy a game” on Steam, I technically get an installer, but Steam isn’t going to help me keep it. Those 100 new computers are going to download that installer a 100 times. And if the 51st install comes around and Steam isn’t around anymore? Or Steam decides not enough people play this game anymore and it no longer makes financial sense to host the installer? Well, at that point I guess I’ll just regret not buying the game on GOG.

Midnight Wolf
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GOG installer is offline

You download it immediately after purchase, and should archive it somewhere, same as everything else you purchase digitally

how does that work

@[email protected]
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Those are terminologies corporations care about. But, for real life use there is a difference between a product that can be remotely taken away and products that can’t. Otherwise could be argued there is no difference between a pirated copy of Red Dead Redemption 2 and a legit one, which there is once you try to play offline.

Something Burger 🍔
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I hope you’re paid well to spread this easily disproven lie.

https://support.gog.com/hc/en-us/articles/212632089-GOG-User-Agreement?product=gog

We give you and other GOG users the personal right (known legally as a ‘license’) to use GOG services and to download, access and/or stream (depending on the content) and use GOG content. This license is for your personal use. We can stop or suspend this license in some situations, which are explained later on.

@[email protected]
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How do you disprove that this “GOG content” are offline installer files that, as long as you keep them backed up, work indefinitely even if GOG revokes your license to download them again?

Something Burger 🍔
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I don’t. However, using those files after GOG revokes your license would be piracy.

Pup Biru
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the reality of the situation is that these 2 things look exactly the same in 99% of circumstance and 100% of circumstances that consumers actually care about

@[email protected]
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This is just the license to download the game installer, not to install it.

Once you’ve downloaded the software they can’t revoke the license for that installer file.

Something Burger 🍔
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Yes they can. They cannot stop you from installing the game, but once they revoke your license, it would be piracy.

GOG shills always twist reality to try to make it conform to the “you own you games” lie, but the truth is GOG is no different than Steam.

@[email protected]
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89M

How do you use a Steam game after its license was revoked?

@[email protected]
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How do you use a Steam game after its license was revoked?

By default Steam is a mere download manager without any DRM. You can zip the game folder and back it up anywhere. Whether or not publishers go through the additional steps to enable one or more DRM solution is a different matter. My favorite Steam games have no DRM at all.

Something Burger 🍔
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Same as GOG: piracy.

@[email protected]
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They can’t, actually, because they don’t hold the rights to that content, only to GOG and the installer. Once it’s installed their distribution and license rights end.

If the game you install has its own license from the rights holder that gets revoked then you’ll be in breach of that license, if anything.

@[email protected]
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If only they were a co-op

@[email protected]
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I’d certainly love to hear that they’re at least turning a profit. It’s my default store now, but given the ambiguity of what I’m buying in the multiplayer space, and the lesser experience I get as a Linux customer, they’re not making it easy.

@[email protected]
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The fact that you have loyalty to a commercial storefront makes you a fucking gonk. - Johnny Silverhand

@[email protected]
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I think I openly admitted in the comment you replied to that I don’t have loyalty to them.

@[email protected]
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What’s your default store then?

@[email protected]
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The one I shop at first, all things being equal. But all things are frequently not equal.

@[email protected]
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Default doesn’t mean only

@[email protected]
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OK but this is the storefront without DRM. It’s the biggest one that doesn’t make you rely on it.

@[email protected]
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Shit I really like GOG as it’s the only competition to steam

PlzGivHugs
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There’s also itch.io, which is great. It does have a lack of game selection, but we’re comparing it to GOG, so…

@[email protected]
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Yeah itch lacks the bigger titles GOG has been able to pull.

PlzGivHugs
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At the same time, GOG hasn’t been able to pull many, and Itch has much better indie coverage, including for the higher-end indies, due to its much smaller royalty fee. I’d say they’re pretty even overall, with Itch catering to Indies and GOG to old games.

@[email protected]
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GOG has been closer to offering the more mainstream indies and big studio titles that interest me. I guess itch library doesn’t really appeal as often to my tastes.

@[email protected]
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That’s completely fair. I personally really like the site because it feels like being part of a creative community, but that also makes the selection of games that are available more eclectic.

@[email protected]
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119M

Shit I really like GOG as it’s the only competition to steam

There are plenty of competing PC game online stores, it’s just that they all suck monkey balls when you’re not using Windows. Microsoft is currently using their old monopolist playbook and release Blizzard games to the fucking Microsoft Store and Game Pass and not a single 3rd party store.

And don’t forget that the other publisher-owned storefronts like EA’s and Ubisoft’s are also still alive. They suck hard but they exist and apparently they do well enough to continue to be around.

Steam is the only PC games store that fights Microsoft’s Windows monopoly. GOG Galaxy has been written using the Qt framework. Making a Linux version of an existing Qt application is relatively easy (at least compared to a full port). Do that, integrate umu-Launcher for Windows games, bundle everything up and release GOG Galaxy on Flathub. Boom, done. But they don’t do that despite their massive pile of Witcher and Cyberpunk money.

So plenty of competition exists but if you happen to not be Windows-exclusive, everyone but Steam is bad.

Pennomi
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I mean, the Epic Store exists. Well, not on Linux. And it’s missing a lot of features the other storefronts have.

Epic exists as an alternative to Steam in the same way that Russia is the world power opposing the US.

Midnight Wolf
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Kelso from That 70’s Show: “BURN!”

Kichae
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So, they’re both out to fuck everyone, and just playing for different teams?

Steam, for all of the good it did still normalized digital distribution of games. Its normal now that we dont own the games we play they exist on corporate servers, and can be rescinded at the drop of a corporate whim.

@[email protected]
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At least it has been sometime since the US invaded a neighbor for territorial expansion…

@[email protected]
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Easier to install puppet governments than try to integrate more angry people into the population.

@[email protected]
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359M

The approved competitor to a monopoly is… *checks notes* a wannabe monopoly that’s trying to buy their way into the position by providing less for the customer and instead bribing the publishers for exclusivity?

No, thanks. I would rather stick with the existing monopoly than reward Epic’s anticompetitive and anti-consumer bullshit.

Pennomi
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Yes, I never said that they are good, just that they exist.

@[email protected]
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I guess, yeah. I will say, though: it feels morally wrong to acknowledge their existence as anything other than a anti-consumer cashgrab, and thus give them legitimacy as a competitor to Steam, GOG, and Itch.

@[email protected]
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Wdym I’m playing several games on arch through epic games since I got them for free

@[email protected]
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Epic exists on Linux to the same degree gog does: heroic launcher.

@[email protected]
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Not nearly the same degree. GOG sells actual Linux games with no 3rd party software necessary to play them. The same cannot be said about EGS, one simply cannot launch an EGS game in an officially supported way.

@[email protected]
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GOG sells actual Linux games with no 3rd party software necessary to play them.

Ah yes, stand-alone binary installers that work only on a very tiny set of Linux versions because they rely on specific version of system libraries, sometimes contain distribution-specific hardcoded paths, and so on. I especially like those older Linux ports that exclusively target Nvidia drivers because why would anyone just have coded to the OpenGL standard back then…

We have Flatpak Runtimes and Steam Linux Runtimes since years. CD Project / GOG can’t even be bothered to pick these existing open source solutions.

@[email protected]
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For a very limited subset of games, they provide linux binaries. For the rest? You are up a creek and in the realm of “Figure it out”. Which… is generally the Heroic Launcher (or Lutris for a subset) which puts you in the same boat as Epic.

If you insist upon saying one store is more virtuous than the other… okay? I personally don’t like defending companies but you do you.

But for the vast majority of games? Epic and GoG are in the same category as basically everything but Steam. And both are in the exact same category regarding launchers and download services since they both heavily rely on the Heroic Launcher (which is awesome).

And, to be clear, neither should be applauded for Linux support.


Well, to be clearer. The folk behind the Heroic Launcher (and Lutris) SHOULD be applauded. And I think there is actually a very strong argument that store fronts should not be expected to build out entire social media ecosystems with attached updaters (what launchers basically are). But both Epic and GoG have decided to half ass that so they should be called out for not doing it “right”.

@[email protected]
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If you insist upon saying one store is more virtuous than the other… okay? I personally don’t like defending companies but you do you.

Could you please not put words into my mouth? Neither is “virtuous” and I am not defending them. Let’s stick to the facts instead. It’s clear that EGS is being actively hostile towards Linux, while GOG is merely negligent. EGS actively removed Linux support from previously supported games on at least one occasion (Rocket League).

@[email protected]
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You’re doing it again.

As a publisher: Yes, Epic stopped the Rocket League devs from continuing to build Linux binaries. To my knowledge, they have not disabled “support” for Proton in any of the anti-cheat solutions.

Similarly, the development branch of CD Projekt (the parent company of GoG), apparently had Linux binaries for The Witcher 2. They do not for The Witcher 3 or Cyberpunk.

Both companies decided it was not worth internally supporting Linux and instead rely on Proton/Wine to do it for them. Whether that is good for gaming is debatable, but both are “actively hostile towards Linux” in that regard.


If you do want to criticize the handling of Linux then I would suggest looking into the Unreal Engine marketplace (or whatever they call it now) being a complete shitshow for Linux developers. Which is ironic since the UE documentation is actually great for Linux devs. I cannot speak to the CDPR efforts with their modding SDKs since I haven’t opened one since The Witcher 1 (when it was either a hacked version of the NWN toolkit or an officially hacked version of the NWN toolkit).

But that is Epic and CDP not EGS and GoG.

@[email protected]
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Also, fuck Epic and the ass they rode in on.

@[email protected]
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99M

I liked when they made Jill of a Jungle, Unreal, and One Must Fall 2097

@[email protected]
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39M

Holy shit, a OMF mention?!?

fistbump

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You just heard the lightning bolt, and now the theme song is pumping in yo head

@[email protected]
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Yeah, Epic Megagames were a part of my childhood, it’s sad to see them turn into another greedy coroporation.

@[email protected]
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Yes yes, bitch eating crackers and all that.

But can we maybe focus on what they actually are shit at (which is a lot) rather than manufacturing virtue for other companies?

@[email protected]
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I’m not sure which part of that guys comment suggests anything other other than “fuck epic,” but here’s a short and sweet list:

  • Designing a service for their customers instead of relying on paid exclusivity to encourage social pressure or FOMO
  • Halfway decent customer support
  • Unreal Engine 5’s performance
  • Keeping their old of games accessible
  • Not scamming kids out of virtual money
dblsaiko
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Also, they

  • Fucked over Unreal fans by dropping the new Unreal Tournament the moment Fortnite took off (this one is personal, I was looking forward to that)
  • Fucked over people who bought Fortnite Save the World (the original paid PvE mode of the game) by dropping that the moment the Battle Royale mode took off (this is objectively worse than UT because people paid for this)

Edit: Also want to mention Timmy’s frequent trash talking of Linux on Twitter

Queen HawlSera
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No…

They’re the ones who preserve and update old games. I can’t… I can’t

NutWrench
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There’s nothing wrong with the business model of selling older games at affordable prices. This is about poor management. (Or deliberately bad management by a “CEO” who was hired to destroy GOG to remove a popular choice from us).

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Aido
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Gabe Newell has promised that if Steam goes down you won’t lose your library, but we only have his word as assurance.

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It’s one of my biggest fears, but I guess there’s always piracy especially for old games.

JackbyDev
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As great as Gaben and Valve are his word doesn’t mean anything (it’s not a personal attack either, it’s just that it isn’t anything binding). Luckily if they fail to keep their promises (or legally cannot) then the crack community will step in. I’m pretty sure they cracked Steam DRM ages ago. I remember a friend using it for Left 4 Dead back in the day.

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But the APIs are public, so they can be reimplemented in open source. There just hasn’t been any reason for it since currently that would only be used for piracy (in fact some “cracked” games have a mockup of the steam API that just returns the expected things as if it had contacted the servers). But the moment steam goes away I give it a couple of weeks until there’s a GitHub implementing most of the basic stuff.

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But the APIs are public, so they can be reimplemented in open source.

And have been since years: https://mr_goldberg.gitlab.io/goldberg_emulator/

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Do you have a source for this? People like to repeat this rumour but I’ve never found out where he promises anything like that.

Aido
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In addition to that forum archive, here’s a Steam support response via Reddit: https://www.reddit.com/r/Games/comments/18mzcn/i_asked_steam_support_what_happens_to_my_games_if/

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https://web.archive.org/web/20170521113731/http://forums.steampowered.com/forums/showpost.php?p=16095809&postcount=7

There’s this, the original comment lost to time, but a link to an alleged direct quote from GabeN.

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Gabe Newell is much more likely to go down before steam does. his words mean nothing for the future.

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If steam goes down I’m sailing the high seas from then on.

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A lot of steam games dont have drm

You would lose only most of your library, not all of it

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You can play the game without the steam client

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But he’s not talking about those ones.

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If you can’t play the game without the steam client then it still has drm.

Plenty of games don’t rely on any Steamworks API at all. For the remaining goldberg_emulator exits.

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I would lose some of my library, but I think most of it would still work.

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If a game has multiplayer, it most likely has DRM

Terraria and Cuphead are games i know dont work because of that

Tlaloc_Temporal
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Can you not connect by IP in Terraria? I had though I had multiplayer running without even starting steam at one point…

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Because steam multiplayer is implemented into the game, you cant open the app if steam is not installed

Tlaloc_Temporal
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I thought I had it running without starting steam before… That was pre-1.4 and the windows version though, so things may have changed. I know there used to be a wrapper that would start the game outside of steam, but that was ages ago.

I don’t think this is because of multiplayer though, as you can just not use steam services for multiplayer and connect directly to IPs. In my case trying to run without steam started causing crashes with windows forms, so steam linux runtime is probably being used for at least a few things.

Copying terraria to a windows VM (which was far more work that it needed to be) results in something similar, with a TypeInitializationException, so Steam is needed for what looks to be some social API, maybe for grabbing social links? It’s quite possible that there are more things, but I don’t think Terraria requires steam multiplayer services, especially as the GOG version runs without steam.

I don’t think that counts as DRM, but the end effect is similar: steam needs to be running. If steam ever dies, I’m certain a simple wrapper will be made to run Terraria and probably many similarly integrated games, but it is not ideal.

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It depends on the game and how they handle steam, if they see steam as a requirement then the game is choosing to use steam as a very rudimentary (and easily bypassed) DRM. But this is more about lazy development than DRM, essentially they’re not expecting the steam APIs to fail, which is ridiculous considering they have non-steam versions, so a simple if statement would solve this issue. Also this paints those games in a very bad light to me, because if they’re doing that with some API call on steam they might be doing it with another and now the game needs to be online always.

There are plenty of multiplayer games that don’t require steam, iirc all of the paradox games you can just copy the folder to a different computer without steam and run the binaries.

And while not ideal, someone else pointed in another comment that there’s an open source implementation of the steam API, so worst case scenario you just replace the library in your backup and you’re done.

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