CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch
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Several people who received the CrowdStrike offer found that the gift card didn't work, while others got an error saying the voucher had been canceled.

I can’t believe this isn’t satire. I hope these incompetent fuckers get sued into bankruptcy

You haven’t heard? Satire is well and truly dead.

I straight up thought it was satire. How can you be so fucking detached. Basically caused the biggest information infrastructure disruption in human history, probably billions in losses, and then be like “my bad lol here’s a giftcard”.

I cackled loudly. $10 won’t even buy a meal at McDonald’s most places.

“Two feet on the gas” - Official Crowdstrike motto.

not /s

My first reaction was to look for the onion

Ænima
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22Y

I bet the Onion had an article about Crowdstrike offering the world a pizza party and expired Bed Bath & Beyond coupons to say they’re sorry. Real life might be quicker than satire, it seems!

Basically caused the biggest information infrastructure disruption in human history

Do we have any solid data on that yet? I have my doubts that this caused more damage than WannaCry did a few years ago, especially since it’s reversible without the need of a backup

@[email protected]
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Brother, or sister, I know fuck all about information technology. You make a good point and definitely know way more about this than i do. But I will say this, I don’t think wannacry disrupted millions of peoples travel plans all at once. so maybe less damage, but I think it was Hella more disruptive to the general population .

There’s definitely some clause with the $10 gift card that says you can’t sue them if you actually take one lol.

Ænima
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12Y

You joke but I read they may get out of this without issue due to a TOS entry about them not being responsible. They’ll still get dragged from shareholders and the government, but only a handful of large companies may be able to recoup some of those damages from the company itself.

It’s like the Sackler’s and the opioid epidemic from a different industry!

I’m still not sure. It’s hard to believe anyone at their company would OK this idea.

Are they actually trying to deliberately kill their brand?

@[email protected]
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292Y

Satire is well & truly dead.

I thought it had to be a joke article from the title. Yeesh wouldn’t want to be the person who gets the fallout from this idea.

Only redeemable for CrowdStrike credits and only at participating locations.*

* No locations are participating at this time.

Holy shit, they also cancelled it. Lmao

On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

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The gift card is also cursed.

That’s bad

@[email protected]
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32Y

The gift card caused Uber servers to BSOD

Gotta love some shit icing on the shit cake.

Bruh

@[email protected]
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282Y

This is a typical mail a phishing campaign would send out, and we have already said to people "never believe this kind of messages. They are all fake.

Now, if a genuine company sends out mails with a genuine gift-cards (what the article on techcrunch seems to indicate) … this is NOT helpfull at all!!!

And that comming from a cybersecurity company (rolling-eyes)

Buy a $10 Xbox gift card and send us the code so that we can activate it. Then you get back to the shop and get $20 in cash - $10 for returning the card and $10 from us. We’ll pay the tax, too.

Sounds like a money laundering sceme!

No. They will just use the $10 card and leave. They will prey on the fact that “get a gift card for your computer troubles” is something a legitimate company has done.

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“All of CrowdStrike understands the gravity and impact of the situation”

Here’s $10.

@[email protected]
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42Y

Which is the amount you’d get in the class action suit that they’re trying to prevent.

suoko
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22Y

Or: next time go Linux instead

Phoenixz
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22Y

Funny, when I suggested that, I got down voted to oblivion

suoko
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12Y

You’d be downvoted anyway today, thanks to crowdstrike

You’re not safe there either, they had almost the same issue on the Linux version of the product a few months ago.

Concerning linux, yesterday I was watching this video on computerphile on the crowdstrike incident. https://www.youtube.com/watch?v=rlaNMJeA1EA (*)

What is interesting is the comment made in the video on how chromebooks do software upgrades with dual “OS” disk-partitions and the ability to rollback to the previous OS-partition.

Question: is something like this also possible on one of the major linux distros? (debian, ubuntu, rocky, …) What would be the procedure to do this kind of “dual partition” system-upgrade?

(*) a great video that explained some of the technical details in a very clear way, including some very interesting ‘lessons learned’ and "what if"s If you ever need to explain crowdstrike to your manager, this video is a good start.

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If I’m understanding the question right. This is what Immutable Linux distros do. Such as Nixos, fedora silver blue, and vanilla os.

I use nixos myself. But its quite different then most distros. The way you config it and install packages. For the better in my opinion.

Something like silverblue works pretty much the same as normal Fedora except you can’t install packages like you normally would. Because the system files can’t be edited. You mostly use flatpak for everything. Except the system updates. Which you have to reboot to switch to the new updated image. But past images are saved so you can rollback if needed.

From what I understand Chromebook os is a Immutable Linux distro same as the ones I mentioned. Just with Google with built in.

Yes, that was indeed the question.

If I read it correct, you need a specialised distro for this. You cannot do this on a off-the-shelf Debian or Ubuntu?

I’ll do some searching on ‘unmutable Linux’. Thanks for the (very quick) answer! 😀

I think the answers given here don’t quite fit the question.

Android and Windows have dedicated recovery partitions sectioned off on the disk that the OS never boots to and does not interact with during normal system operation.

If something goes wrong with the OS, then a signal is sent to the BIOS or other non-OS system to “hey, recover from this partition”.

Btrfs, NixOS, Guix, and other immutable (file-)systems, implement this via having a file system hierarchy protected by various permissions and softlinks to create a checkpoint of sorts, which is managed by a dedicated service that runs with the OS during normal system operation.

The drawback of these systems is that if something does go wrong with the OS, it cannot fallback to the BIOS to save it. The OS has to somehow signal to itself that it needs to restore from an earlier checkpoint.

@[email protected]
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12Y

Just watched some videos on btrfs. I start to understand the conceps. Perhaps I should also look into how exactly

On windows and the “recovery partion”. I guess what you say is that it should always be possiblity to boot in some kind of system, but it will not happen automatically as there is no way for a system to detect that the system completely hangs.

Thinking about it. It kind of strange. Embedded systems have watchdog interrupts that get fired if the system hangs (i.e. if it does not provide a “yes, I still live” signal every “x” milliseconds). Does a PC not have something similar?

There is a file system you can use. A alternative to ext4. I think its Btrfs. I never tried it. But it let’s you take snapshots that you can restore to. That’s not just system files but everything. And pretty sure you can use it with a disto like arch and Debian. I think that’s how snapshots work. But as I said I never actually tried it out.

@[email protected]
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12Y

just watched some videos on btrfs. Looks interesting indeed. I will look into it and perhaps do a test-installation and see how it goes.

Thanks for the info

Liam Proven
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@kristoff @purplemonkeymad Try openSUSE (RPM family), Garuda Linux (Arch family), or Spiral Linux (Debian stable) or siduction (Debian testing). All have snapper and on Btrfs do snapshots and rollback.

http://snapper.io/

Liam Proven
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@kristoff @purplemonkeymad But watch out: you will need a *huge* root partition, because it’s very easy to fill it with snapshots and if it reaches 100% it *will* corrupt.

Btrfs is tricksy: it won’t give a straight answer to df -h and there is no working equivalent of fsck.

Liam Proven
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02Y

@kristoff @purplemonkeymad All of these are in-place same-disk snapshots. The ChomeOS system is simpler and so can be automated but you only get 1 level of undo.

I don’t know any mainstream OS that does dual-failover. Deepin Linux has 2 root partitions but I don’t know how it uses them.

I think Valve SteamOS does something like this. It’s not just for games: it has KDE built in. There are guides to getting it running on your own hardware. You will want AMD graphics, though.

@[email protected]
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As I mentioned earlier, I guess chrome is more like android where you have a much more strict seperation between the OS, applications and user data. (I remember reading about all the different partitions on android and what they are used for, but I should bruch up my knowledge on this).

Thanks for the additional into on brtfs! 👍

suoko
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22Y

Antiviruses are not that common on Linux servers

They are going to get sued for billions and this little stunt isn’t going to change that. Should have implemented proper software testing before you took ever corporate computer in the world, but companies like this always force their developers to rush instead of do the right thing and when it bites them expect that things will carry on as normal. I can’t see many renewals in their future.

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42Y

…sorta. The complexity here is their driver is signed, but it’s also loading code from their channel file (that was all zeroed out), and it seems the necessary error checking wasn’t implemented.

I haven’t yet got to the root cause they published, this is just what I gathered from the video of a retired MS kernel dev who posts stuff.

Obviously with their design it allowed them to be flexible at the cost of playing with fire - I’m impressed they got away with it for so long, really

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12Y

Yeah, there’s some limits to what they could do while maintaining pace for the 0 day stuff…

Some input validations would be the most basic things they should have done years ago. I’m aware of the hashing mature vendors do of any content they download for updates or deployments. Signature checking as well, and that’s before the code is even inspected - why don’t they include their automated tests they obviously aren’t using in the update as a sanity check client-side? (I’m not aware of anyone doing this or even if it’s possible without the rest of the IDE, stack, I’m no dev)

Here is nothing but we are really, really, south park sorry.

ohmyiv
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392Y

“To express our gratitude, your next cup of coffee or late night snack is on us!”

A $10 Ubereats gift card will barely cover fees and taxes, let alone the actual item. What a clown ass gesture.

@[email protected]
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102Y

My brother in law was stranded across the country for two days. $10 probably covers it lol.

Insult upon injury

veee
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302Y

So one banana.

☂️-
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deleted by creator

_haha_oh_wow_
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482Y

Hey, it’s my namesake!

Oh Captain Haddock we love you

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