Tim Sweeney doesn't hold back: if you think the Epic Games launcher is bad, it's because it is - Softonic
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Tim Sweeney, CEO of Epic Games, has acknowledged that the Epic Games Store launcher has improved in certain aspects, but it remains slow and complicat

The only thing stopping you from making it not suck, Tim, is you. You did the bare fucking minimum, and it’s not even very good at that.

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306d

IMO they should have put their money into making it good before pushing it on users so aggressively, instead of apparently never since it’s been years and they still haven’t made the user experience good.

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456d

Heroic is a FOSS launcher that’s straight up better. They use a sponsored link to get some kickbacks when you buy GoG games thru their launcher. Seems worth doing every once in a while in order to donate to the actual best launcher for non-Steam games

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156d

TBH using Bottles to run an exe feels more refined than the epic games UI.

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136d

Using wine CLI comamnds is more refined than the Epic launcher

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6d

You mean the thing we, the customers, have been saying from day 1 is true? How shocking.

You prioritized game exclusively and free games hoping that would draw in gamers. Instead, people just hoard the free games and spend no money because they don’t like your platform. There was no real reason for anyone to switch and your choices left a sour taste in our mouths.

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545d

Ah Tim, here we go with the “look how brutally honest we are” schtick. Yeah gamers dislike the launcher, but it’s not even about that; it’s about your business practices. Did you forget the part where you took the worst pages from the Xbox/Playstation book and tried to build an exclusivity platform on PC? Trying to buy devs with massive handouts and buy users with free games? We remember, Tim. We remember the Metro Exodus launch and the rest. Personally I can’t do much more than to deny you every single cent I can, but please be assured I’ll be doing that, and I’m pretty sure I’m not alone. I don’t even have an account with you to pick up free games because that’d be one more account that legitimizes your shitty platform. Go bankrupt at your earliest convenience please.

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-155d

I don’t share your frustrations. Games like Control, Alan Wake 2, and Ooblets might never have been made without Epic’s funding. The Ooblets developer in particular stated that Epic’s funding was crucial for their survival. I think exclusivity is a very fair and normal thing to request when funding a game. Valve does it and people are fine with that.

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255d

And the Ooblets dev was also the one who mocked people who lost interest in the game after it became epic-only - adding a second reason to skip it.

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325d

Maybe it’s just me but I can’t recall any occasion where Valve said “hey devs, here’s a pile of money but you’re not allowed to sell your game outside Steam”, have any examples in mind?

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03d

Valve purchased the rights to Counter-Strike in 2000, transitioning it from a community-made mod to a retail product. Similarly, Day of Defeat, initially a third-party Half-Life modification, was acquired by Valve, leading to a standalone retail release in 2003. In the case of Dota, Valve hired the mod’s lead developer and secured the intellectual property rights, culminating in the release of Dota 2 in 2013. These games remain exclusive to Steam.

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13d

These are all Valve not selling their own games outside Steam, their own storefront. Does Epic sell Fortnite anywhere else?

Metro Exodus’ publisher is Deep Silver. Epic, a storefront, paid through the nose to get exclusivity on distributing someone else’s product. At the last minute.

They are not the same.

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12d

What is the distinction for the player? Both Counter-Strike and Control were funded by Valve and Epic, respectively. Both ended up with exclusivity. To the player, what different do the intro logos make?

It sounds like you’re trying to win by technicality.

Detun3d
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Had a gamedev from a respected studio tell me that same rumour about Steam pushing exclusivities. All it takes is a little digging to find out that’s false. Some people were upset when Steam was installed with Valve’s own games as a launcher, and later more and more devs launched their games on Steam as a store because they wanted to. The alternative, Games For Windows Live, was lame and unstable. It was just the a smart choice for those that didn’t want to make their own launcher. Also, don’t feed that other troll who’s been posting nonsense everywhere. 🤣 And yeah, even if some good came from milking tons of cash from spoiled kids (I was glad for Oddworld Inhabitants to name one), as a consumer it’s best to just delete your EGS account. If you got a game there for free that you wish to keep just copy its files elsewhere ASAP before deleting your account. Epic Games is known to have randomly deleted games from accounts because of server issues and their customer support will reject complaints about this by default, so getting attached to it’s library is not a good idea.

Oh! One more thing. Epic Online Services. If it’s optional in a game just disable it. You’ll have less connection issues and in some games you just won’t be able to play online at all if you don’t disable that crap. Same goes for Epic’s Easy Anti-Cheat, some mods let you disable that in a few games and doing so fixes some stutters it causes (night and day difference in Elden Ring). You’re welcome. 🫶

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-315d

Valve never had to because they established a monopoly so developers did that on their own without Valve paying them. Meanwhile Valve has ripped off the entire gaming industry for its entire existence, charging absurd fees to gamers and developers and you guys are all so bought into their monopoly that you blindly praise them for it.

Gabe Newell is a billionaire. No billionaire earned their money. Every billionaire exploited people for it.

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295d

Right, and GOG also “had to” purchase exclusive rights to the games on its platform and force DRM. Oh wait, that didn’t happen.

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-205d

Oh yeah, let’s all repeat the playbook of GoG, first you just have to spend a decade establishing yourself as the only publisher able to get former Soviet gamers to pay for games rather than pirate them, then turn that trust that you built with two third party developers into a storefront selling their classic titles for them for 6 years, then use your established customer base and goodwill to try and transition into being a proper AAA storefront.

Totally viable business strategy /s

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35d

Epic has fortnite and the FUCKING UNREAL ENGINE THAT REPLACED THE QUAKE 2 ENGINE FOR BEING USED IN EVERYTHING.

I think they’re on an even ground.

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5d

If you’re building a game, and you build it on Unreal engine, so it’s handling literally all of the rendering, development tooling, animation engine, game logic engine, etc. etc. you’ll pay Epic a smaller percentage than you’ll pay Valve for hosting your exe file in cloud storage with some reviews and comments.

Think 5% vs 30%.

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55d

They fund games so who cares if they keep losing user information

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13d

That’s obviously bad. My comment was in response to the comment above about exclusives.

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115d

Despite these inconveniences, Sweeney remains optimistic and predicts that, over time, his strategy will better connect players across different platforms, thus surpassing Steam in the long run.

And what’s that strategy? Bribe users to come to Epic and but exclusive rights to games to force users to come to Epic to play them? Really? How has that been working so far?

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Especially since Epic doesn’t really have much to offer over Steam, other than its games and exclusives.

It wasn’t all that long that where Epic Games had the infamous issue with the store. Since their store didn’t have a shopping cart, if you wanted to buy multiple games at once, you had to buy them all in separate transactions, but the store flagged that as suspicious purchases/fraud, so more often than not, if you found a bunch of games you liked, and bought them all, your account would get locked.

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15d

Allow third party launchers and drm free games

Gibibit
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415d

Bit barebones reporting. Here’s an article that at least quotes portions of the interview: https://wccftech.com/epic-games-launcher-is-indeed-clunky-admits-epics-tim-sweeney/

I can only partially empathize with the argument that Steam is better because of 15 years of refinement. Yes, they have a big featureset, amazing APIs, developer kit, the workshop, the list goes on. There are a lot of technical challenges here.

However, what cannot be excused with this argument is the Epic Launcher UX being this clunky, lmao. Yes, making a bunch of UI is nontrivial and takes work, but its also not rocket science. The layered and staggered loading of different UI elements and overal slowness of the whole thing cannot be explained by the lifespan of Epic Launcher. Steam was just as responsive on my old Windows XP back in the day as it is now. Throw something like Dear ImGui at a bunch of juniors and they could make something that is snappier than what the Epic Launcher is now.

Google made a bunch of useful metrics called Core Web Vitals that represent responsiveness pretty well. I’m sure they would score awfully on all of them.

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35d

There is no chance you can make a consumer-facing product using imgui. The closest to that I’ve seen is imhex, which admittedly is way better looking than I thought was possible with imgui. But it is a tool for mainly developers, not a consumer-facing product.

Gibibit
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24d

Haha yeah you definitely don’t want to do that. It was meant as a slightly ridiculous hypothetical. There are definitely better suited UI libraries it there.

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435d

It’s because he squandered any goodwill or even playing field it might have by being spyware. Valve earned its trust after people fucking hated steam when it first came out

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5d

The epic launcher is exact as spyware filled as the steam launcher.

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-155d

But does Epic have a fan base that will ignore any and all bad actions taken by the company and viciously support it? No, that’s Valve fanboys

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54d

Who the fuck cares what a man baby who tried to make PC gaming worse for all of us thinks?

Fuck this punk, FUCK the epic “store”, can’t wait until that POS goes down in flames and all the “it’s just a free game bro” people get their info sold to advertisers.

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115d

I know it’s popular to hate on Epic because of the whole exclusives thing and… well, that’s fair. But people don’t talk enough about how awful the whole package is.

They need to burn it to the ground and start over. From scratch. Building the EGS software in UE was their first mistake. And it’s a big, ugly “using a hammer on screws” tier mistake.

You want people to not hate you and use your stuff? First, make sure your stuff isn’t terrible. Make sure it’s good. Make sure it does valuable things your competitors don’t. Second, don’t be jerks and try to force people into your awful ecosystem using coercive strategies like exclusivity.

Fix it, Sweeny. Until you fix it, nobody wants to hear what you have to say about it. We don’t want talk, we want results.

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65d

I’ve been playing more of my old retail games that don’t require any launcher or drm beyond requiring the disc. It’s nice.

I’m not exactly sure if “xfire on steroids” bloat of steam actually adds anything anymore these days. Steam is nice because my library is already there. Even the friends list has mostly been supplanted by discord now.

I use the epic launcher for 1 thing, to launch Fortnite to play with my son. I don’t want more steam features, I’d rather acknowledge its existence less. Start selling games without DRM that only use the launcher to update and it’s better than steam. That’s the 1 feature it needs.

dandi8
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75d

Start selling games without DRM that only use the launcher to update and it’s better than steam.

So… GOG?

Detun3d
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25d

And Steam. You just have to be picky. Even GOG sometimes lets a game with it’s own DRM slip. https://www.pcgamingwiki.com/wiki/The_Big_List_of_DRM-Free_Games_on_Steam

dandi8
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14d

This seems a bit like missing the forest for the trees. Steam does not really let you know if the game is DRM-free, does not guarantee it will stay that way, and does not provide a reliable way to back these games up in a way where they could be used without the launcher.

Detun3d
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14d

Supporting DRM-free games is key either way, but being fair there’s A LOT of work to be done to make it more accessible. GOG’s installers for instance are not better than compressing a game’s files yourself. Certainly hope they’re working on better installers. If it was in my hand I’d have them employ someone who makes game repacks. Anyway, I’ll take a peek and push for Steam to tag games as DRM-free when they are.

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75d

Somehow it takes even longer to launch than the Steam launcher.

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55d

Because EGS is literally built in Unreal Engine. Instead of a normal desktop app, they built it in Unreal Engine. Yeah. Seriously.

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15d

That explains a lot. Except my computer is pretty top tier and even full games manage to launch faster than Epic Games Launcher

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34d

Not a fan of exclusives and every company having a launcher, but I could work with it if they didn’t require the launcher to confirm the licensing. So they’ve broken it in a way that forces you to use their shitty launcher, which just highlights how bad it is.

People can forgive a degree of shittiness, until they’re forced to use your shitty product.

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-245d

Another thread where gamers praise Valve for ripping them off for years, and think Tim Sweeney is the devil for trying to break into the market.

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105d

Terrible take

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55d

You can break into the market without exclusivity deals. It helps to have a reason outside of “we want da valve money pls”

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5d

Given that they offer half the fees of Valve, it’s more like 'we don’t want to keep having to pay Valve 30% of our entire Revenue on every game we want to sell when we can make a profit running a store that charged half as much.

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25d

Good thing that most publishers don’t pay 30% on Steam, they get a better deal the more they sell. And Valve does a lot to help games sell better, such as not having an awful client.

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