Why do gamers refuse to use the Epic Games Store? Former Epic exclusive Witchfire developer Adrian Chmielarz explains its because Steam is a home.
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114m

But a shop is all I want Steam to be.

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22h

The Steam “Community”

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1011h

They don’t even do the shop or library right or well. Come on, their whole app is a joke. I’m glad their (epic’s) anti-competitiveness hasn’t worked so well.

Lemminary
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911h

Epic also has a shitty UI. Steam’s isn’t great, but at least it’s mostly intuitive.

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2517h

Just as a reminder you still can not see the games in your library for Epic without getting the desktop app or looking at your past purchases.

Absolutely dense how bad and how little you can do with their game store.

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1316h

I mean, I got a bunch of free games off epic, and have never touched any of them.

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1016h

I mean isn’t replacing community with consumerism one of the main goals of modern capitalism?

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2719h

Steam is easy to use. Egs always feels slow and bloated even though it doesn’t have things to load.

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818h

News flash: epic was never anyones friend or any type of “good guy”.

Rentlar
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1001d

The meme of “Valve maintains dominance by doing nothing but waits for competition to trip over itself” is funny but they do put part of the billions they make towards beneficial products for their customers.

  • Remote Play (stream your own game from another PC)
  • Remote Play Together (can stream a game to friends without a copy of the game and play together)
  • Linux, Proton
  • Well designed hardware innovations

Not out of the goodness of their heart but to drive sales and foster a customer base willing to return.

GOG and itch do try in their own way so I have bought from them, IMO they are the only competitors making serious efforts to build a mutually benefical gaming ecosystem.

Epic, Microsoft, Ubisoft, EA and the rest are like a trapdoor with a wooden board over it. Tim Sweeney is standing there hoping you won’t think he’s trying to find the right time to swipe the board away and get you to fall in.

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79h

Valve reinvests and does more work then basically every other major studio. It’s just a lot of back end stuff they don’t market.

Since valve doesn’t care about selling anything. Their service sells it self so they don’t need to shove it in your face.

They are a hardware and software RnD company more then a game studio too. Which is just boring to most gamers till there is a finished product or someone points out that x y or z was because of a decade of effort by valve in the back ground.

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241d

Family sharing got a huge upgrade recently too where now only the game you’re actually playing is locked instead of your whole library.

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81d

It’s a sidegrade. The ability to share with overseas family was nixed, which sucks for immigrants

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321d
  • Steam multiplayer networking
  • Steam Input
halfsalesman
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151d

Not out of the goodness of their heart but to drive sales and foster a customer base willing to return.

I think this is partially true, but also I legit think Gabe Newell is ideologically a market anarchist that legitimately loves video games as a medium. He probably could have (more safely) made even more money doing something else considering his early Microsoft connections and ability but he didn’t.

Unfortunately as a result, the moment hes dead Valve might be in trouble long term. Depends on who takes over afterward and how they want to direct Valve. Pierre-Loup Griffais or Lawrence Yang seem possible given how successful Steam Deck has been. Its hard to get a read on them. They seem smart and well meaning though.

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91d

Based on what I’ve heard of the internal structure of Valve, there’s a good chance he’s helped foster enough an environment of “doing what you love” that it’d survive him retiring/dying. Maybe not forever, but at least for a long while after he’s gone.

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721h

And hopefully by that time they’ve built up the open source community enough that even if Valve turned bad they wouldn’t be able to do much damage

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201d

Also all the consumer friendly shop page stuff like labeling anti features

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Honestly, remote play together has probably sold me more games than all of the summer/winter sales combined. I don’t play multiplayer games much, so I don’t really invest in them. If my friends are enjoying one we will remote play it together and I can make a decision to purchase after that. Otherwise, I would just never purchase them. Because of that, I’m also now incentivized to purchase any remote play together games that come across my feed and I think would be even a little fun so that I can return the favor. If they enjoy it then I will often just buy them a copy and they will get to share the experience with their go-to multiplayer friends who also go on to purchase the game. That may not be everyone’s experience with remote play together, and it’s possible that they are missing out on more sales than they are generating, but I doubt it from my personal experience.

Being the go to gaming platform really just means you’re a money printer at a certain point. I have quite an extensive friends list on Steam, often adding people from conventions on steam and nowhere else. I have never once met somebody at a con and exchanged epic information with them. But because of my extensive friends list I’m introduced to a bunch of games that I would never have heard of or seen otherwise. It’s basically free advertising for all of those titles. I might not personally be interested in any of those games, but if I notice I have friends with a similar gaming history, I will look into whatever other titles they are playing as possible gifts for topics to bring up next time we’re chatting about games.

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81d

I have never had remote play together work smoothly enough to actually play. Even when on the same network the input lag is problematic.

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31d

It works great for me on wifie 6e, I did have issues using remote play from my PC to my deck until I disabled AX for the 2.4/5ghz networks on my router tho

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It’s a moving target. Everything I care about video game stores now I did not care when it was new. Steam itself in 2003, need it to update to latest counter strike. By 2014 years later, I’m done managing updates for individual games by looking on websites online for downlads. I want a store client like Steam to handle that. Didn’t care for the first half of Steams life. I was still buying physical PC games when I could up to 2014. That’s why I said 2014

Didn’t care about linux Steam because it sucked until Proton. Since Proton I care. Didn’t care about big picture mode because steam machines bombed the first time and I didn’t use remote play. Now I use remote play and regularly use big picture mode because I buy big phones with OLEDs and remote play is great now because of that. Phones are why I care about 21:9 support as much as I do now.

Didn’t care about Steam Input because I was kb/m all day type of person. I play with gamepads more now. Steam Input is major. Indie games were less common in 2008 and a lot less complex than they are today. Easy to get the good ones because everyone talked about them. Now most good indie games have no reviews on open/metacritic. Steam reviews and curators point me to the majority of my purchased indie games. Also even the studio/publisher pages that Steam has now showing what they have released. That’s the other way I find games. Steam has brand pages for a while now. I actually use those like here for koei tecmo

https://store.steampowered.com/developer/KOEITECMO

Or smaller game XD. Played Icey and ended up trying a couple games under them through the publisher Steam page

https://store.steampowered.com/developer/XD

Library organization. Did not care about the collections feature until this year. Same with the user submitted store page tags. The collections feature can create from those tags and I make custom collections too to organize my big library. I just recently learned you can drag and drop rather than right click add to collection.

Sounds simple but it sucks on pretty much every PC store platform software besides steam. Managing multiple drives. Moving game folders between drives and the store client handling it well

numerous other things that come in handy from time to time. Like user created guides. SteamOS is more featureful than the OS’s on a PlayStation 5 or Xbox Series before even exiting out to the desktop mode. Remember Mixer on Xbox. Steam has broadcasts and has had it for a long time now and it’s never been popular but they never killed it and now I occasionally use it to check out how a new game looks. MS would have killed broadcasts like they killed Mixer when it didn’t become a mega hit. Steam keeps it’s niche features ongoing and generally improves over time even if at a snails pace. MS and other companies, they just kill the feature

Latest thing that is just as much Valve as it is community. PC gaming on Android. Valve initiated funding for Fex emu and it’s paying dividends now that you can run a lot of Steam games on Android now. Same with recent versions of Proton/Wine that now have ARM builds for them. Major boon to Android PC game emulation. Eventually going to be a major plus for Steam in user friendliness compared to the storefronts not putting resources towards easy x86 to ARM translation support

popcar2
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1141d

Alright I know people rag on Epic all the time… but it’s truly incredible how hard they keep dropping the ball. It’s been SEVEN YEARS since it was created and it still feels so basic and terrible to use.

The store is drab and uses huge chunks of space just to advertise fortnite and f2p rewards. Discovery is terrible and the store is full of crypto scams and AI spam shovelware, which is ironic because Epic started off being very selective about what’s allowed to be published there. The store also feels like adware because it keeps spamming random notifications and ads unless you turn it off.

The best part is that Epic constantly blames users for not wanting to leave Steam instead of admitting their store sucks. They keep spending tens of millions buying exclusives and giving away games for free rather than spending any time improving the store. Seriously, what are they doing over there?

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819h

To be fair to Epic, I don’t want to leave Steam. It’s great having most of my games in one place. Steam has had very pro-customer policies. Even when I got some free games on Epic, if I ended up playing them a lot, I would just buy the game on Steam when it next went on sale just to keep my collection in one place

As long as Steam keeps favoring the users, I’ll keep using it

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831d

It’s called shortsighted management.

Valve has had success with Steam because they ask themselves “What do gamers want, and how can we turn a profit by giving it to them?” For example, many of us want to mod our games. Enter the Steam Workshop. It’s free, convenient and exclusive so it fidelizes (is that a word in English?) customers and indirectly makes them money while improving their image in the market.

Epic’s management instead asks themselves “How can we make money off of gamers?” without trying to understand the market. They see that there are many free games on Steam, and many console exclusives, and their tiny MBA brains decide that the only way forward is with free games to lock us to their platform (that’s what Valve did, right?) and exclusives so we have no choice. And they have no idea why Valve waste their time with Workshop, Community forums for each game, Proton (Linux and Mac are such a tiny share of the market!) or any of that not-obviously-profitable filler that is in fact what sets Steam apart as a service rather than just a storefront.

teft
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241d

Builds customer loyalty = se fideliza

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101d

Thank you! Yes, that’s what I meant.

teft
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81d

Con gusto, parce.

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91d

The modding is great, I got so much extra content for Mudrunner by the mods available in the community.

Same with Mech Warrior5, even just adding the war mod turned on more fire and smoke from salvos and thick clouds from burning mechs; it brought the game from a cartoony weapon feel to an actually battle scene.

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311d

I think Epic was very arrogant in their approach assuming consumers have no self control over buying things, so assumed they’d get them no matter what if they made things exclusive to their store. That pissed off vocal people would still not be able to resist not buying games.

Which actually is not a bad bet to make, but turned out to surprisingly not work as well as they hoped it would. And led to lingering animosity towards them that is still around years later.

And they still seem lost when it comes to trying to figure out how to win consumers over. It’s like they got advice from Randy Pitchford from 2K telling them the way to win consumers over is to berate them and attack the competition.

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211d

And even when people do buy the exclusives on their store, what reason do they have to buy anything else there?

Just like the free games, it would work as advertising, to initially attract people that then decide their product is worth using. But it will never work for making people use their store for anything else as long as it’s as terrible as it is.

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141d

It’s also not 2009: Netflix streaming isn’t new. The consumer cost, time, administration and inevitable enshittification of a platform walled garden is not lost on gamers. No one wants 4 streaming services or have to open up a separate launcher depending on what game company created it.

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121d

And led to lingering animosity towards them that is still around years later.

Yeah I’ve been boycotting them from the start and still am, because fuck 'em

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301d

Tim Swiney said on the game product page there should be no disclosure of Ai usage in the games, in response to Steam “forcing” the disclosure of what is being used Ai for. Just shows how I will avoid Epic Games Store even more than before. There are plenty other reasons. Epic will not buy me as a “user” by giving me free games (however I do not blame anyone else doing so, free is a great deal to be honest).

yeehaw
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61d

I collected free games for sure. I don’t even know if I played many of them. Tbh most of them were older and would go on sale on steam and I’d just buy them there.

Also steams Linux support is so good, I just can’t do epic

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81d

I check their free games once a week, and take any that pique my curiosity - after all, Epic still has to pay the actual publishers of the games, right? Then, if I enjoy the game enough, I buy it on Steam. Yes, for the cheevies.

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201d

EGS is a laggy mess and I can’t even play Fortnite, one of the top 5 most popular games, on Linux, because Epic Games decided they don’t like Linux. Other games have Easy Anticheat that works on Linux, but Epic intentionally chose to exclude those users, this is an encapsulation of why they suck ass compared to Steam.

Destide
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Sweeney is overly opinionated and will dictate to you how you will use your products. Valve largely short of the app’s drm just gives me the games and the app just sits in the background, this is why GOG is the true contender to Steam as they have a similar approach.

We don’t want to be told how to play our games, give us services to help do so by all means, but otherwise it’s a take money and leave situation.

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38h

Fuck even steams drm is optional, even when it’s on by default is frequently opt out.

There’s like less then a few hundred games on steam that require its drm AND don’t let you just delete or turn it off.

You don’t get much better then that. Companies that really want can have it and customers win in literally every other case.

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111d

GOG is actually losing ground, in my opinion. I still use it, as that’s where I bought the Witcher games (and some old classic collections), but the launcher is SO persistently annoying. If Steam is running and minimized to the tray, I never see it unless I want to. GOG Galaxy pops to the front and demands input WAY too often.

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