A mess of its own making: Google nerfs second Pixel phone battery this year
arstechnica.com
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People don’t upgrade phones every year anymore—longevity matters.

I wonder if there is something subpar about whoever Google is getting the batteries from for the A series phones.

@[email protected]
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11h

I’d be emailing and calling and bitching then. Super shitty

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24h

https://support.google.com/pixelphone/answer/16340779

for those of you affected in the us, you can get a free battery repair, $100 cash or $150 in store credit (lmao)

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13h

My pixel 6a screen stopped working (the glass isn’t even broken), but I was able to use talkback to get my IMEI and $100. What a win.

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24h

Releasing a Pixel without QA issues. Level: IMPOSSIBLE

sent from Pixel 9 🫩

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5221h

400 cycles? So, a year? One year.

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106h

Had mine since late '22. I’m at 1k cycles, so yeah. about a year. Maybe a little less, because I dont charge my phone overnight, and I only charge it to 80%.

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11h

How do you know how many cycles it has? Is there a way to see that, or are you just counting days?

I have a Pixel 6, don’t charge it overnight. Batteries fine, yet.

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11h

System Settings > About Phone > Device Details Category > Battery Information

I’m using Calyx but I assume that its also the same on Graphene, lineage, AOSP, /e/ so on and so fourth.

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75h

My math was assuming that most users do charge every night, and again during the day 2-3 times a month. 365 + (12x3) = 401. So it seems like we have both ends of standard usage. They’ve basically just said that this battery will only last one year of standard usage before they intentionally hobble it.

If that’s for safety reasons, they need to stop putting unsafe hardware into their handsets.

flandish
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3021h

subpar? this is just capitalism ensuring we “need” a new phone.

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11h

It’s not that bad and got 83 euros back and payed 300 euros 2. 5 years ago.

GreatBlueHeron
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516h

yep - I was still happy with my 4a until they killed its battery. I bought a used 8 Pro. That was about 3 months ago, and it still feels too big.

kadup
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1820h

My next phone will be a Fairphone 6, even though they’re not officially sold here in Brazil.

And when that one breaks… Maybe no phone at all.

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cake
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211h

how does one source such a phone to brazil?

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57h

Ask a friend to buy it in europe and send it to you

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cake
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27h

i barely have friends here, let alone a continent over.

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37h

Thats the cheap option. You can of course fly yourself to germany or netherlands and but it your self or even use a forwarding service.

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cake
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17h

do you happen to be brazilian? because i’m not aware of any forwarding service that can sneak around customs and id like to know one.

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1320h

When that one breaks there’s a good chance you can replace just the broken part.

mesa
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519h

Yep

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21h
  1. It’s a budget variant,
  2. The Pixel series are midrange, not high-end or flagship

This doesn’t seem like that big a deal, especially as it’s a software update. Easily fixable with a firmware update like GrapheneOS

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414h

GrapheneOS

Won’t they push this update?

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1421h

Pixels of this generation can get up to $1500 USD. If that’s not flagship territory, I don’t know what is.

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144m

Never seen a 4a or a 6a sold for 1500 Bucks. Dunno where you live though…

kadup
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2620h

Even if they were cheap, the implication is that its okay to screw a customer if they’re not rich?

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820h

“You were warned. The a stands for a-splode.”

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18h

I don’t think the ‘a’ variants are ever close to that price.

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-1821h

Ah the classic “I read the headline but not the article post”

Tldr because you’re lazy: oh a certain brand of battery, 400 recharge cycles because after that risk of fire increases so they nerf it. Only on the 4a and 6a series.

Humanius
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I own a Pixel 6a, and I’m not happy about the whole situation for several reasons:

  • The update is mandatory and instant the moment it is received. You don’t get a choice in the matter.
  • The only reason I am aware of my battery being nerfed is because I had read this article and because I paid attention during the update. There is no clear indication after the update that they might have nerfed my battery life.
  • Google is not communicating clearly whether my phone is one of the so-called “affected devices”. There is a tool that allows you to check “eligibility”, but it only reports eligibility for a refund. My phone is not eligible for a refund, so does that mean my phone is not an “affected device”? It doesn’t say.
  • After calling support Im not much wiser. All they told me is that “if my phone gets warm sometimes, or the battery drains too fast” that might mean my device is affected. But clearly they should know whether my device is affected otherwise they wouldn’t be able to determine whether I’m eligible for the refund.

This is also not the first time Google burned me with a bad quality battery. This just strengthens my resolve that my next phone won’t be a Pixel. Which is a shame, because I like these phones otherwise.

The Fairphone is looking quite interesting.

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13h

So why not do the no cost battery replacement that Google is offering everyone with a 6a?

Fairphones do look nice. Those are like what the nothing phones wanted to be but just didn’t.

Humanius
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2h

Google is not offering me a no-cost battery replacement.
I’m not eligible for any replacement or refund according to their own support page


Edit: Here’s proof.

On the one page they are talking about “impacted devices”, but on the other page they say I’m not “eligible” for a refund of repair.
So they do not confirm whether my phone is unaffected or not. They only say I won’t get a refund.

I’m highly skeptical when a massive corporation uses inconsistent language like this. Especially when they don’t clearly define what they mean with the terms “impacted” and “eligible”.

Are there situations where impacted devices may not be eligible?

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I had to get rid of my 4a because of the bad battery thing before that went public. The charger got so hot it melted part of the port, no refund offered, out of warranty. Now you’re telling me this same shit could happen with my 6a?

I know for a fact my next phone will be the Fairphone 6. Fuck this and fuck google.

kadup
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2320h

I wonder who chose the batteries that go in the phone designed by Google, what a mystery

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-620h

Well there are multiple companies that make the batteries

kadup
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1619h

I wonder who selected the companies to provide the batteries

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-1117h

Why is this your random go to? Kinda apple user of you.

The Quuuuuill
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24h

mate if a badly made product makes it into your hand it’s the company that made it and sold it to you’s responsibility. “we used a subcontractor” is not an excuse. this is not random. it’s simply saying that google made a crappy product by cutting corners intientionally to boost short term profits at the cost of their consumer. if you think that’s what apple users do you haven’t met a single one

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13h

My wife uses apple. She’s had several phone updates that Nuke her battery. She’s also had a watch update that filled her storage up 98% that if she received a text through her watch it would say “storage is full”

What I don’t get it is, not ALL pixels are affected. Only SOME of them are. So Google has several suppliers to make their phones and only a few of those batteries are shit.

Not to mention Google said "we took this L, we will replace your battery for free"and everyone is like “NuH man Google just wants my money because I got their cheapest phone”

Keep in mind too, the 4a only had update support until 2023, this is knowledge you can understand when you purchase the phone. Like the 9a has update support until 2031

kadup
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817h

Apple sources the worse lithium batteries known to man, they last a year and destroy themselves. I have no idea why you’re bringing Apple to this discussion.

I’ve dealt with Chinese devices with batteries that still worked fine six years after being bought.

disco
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813h

Google loves to cheap out if they think they can get away with it, just look at the modem on the 8 series

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