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Tl;dr: everyone does it, but the examples provided don’t sound like a child going nu-uh and making defensive excuses.
I think the article goes out of its way to describe how rare this is for a AAA game
Developer feedback is usually about answering questions that the players have, or finding bugs that were missed in QA. What Bethesda is doing is quite a bit more ridiculous.
I think what bothers me the most about the developer responses was that they sounded like Chat GPT.
Like you get past the first paragraph and you already know what the whole 4 more paragraphs is gonna say, just in a different way.
It may very well be Chat GPT, or another generative AI, tbh.
For me it reads as typical boilerplate text, that can be seen in responses from so many companies.
Not really better then ChatGPT but at least there are humans involved in that mindless task.
Pretty much has to be boilerplate tbh, as they can only fish out a response from the preapproved can.
I would also guess that the reason they sound similar is that a lot of the training data of ChatGPT comes from that type of company texts.
That’s because marketing/pr people speak just like ChatGPT, just saying a bunch of nothing wasting the oxygen used to voice it
kinda like chatGPT is trained on a bunch of PR speak.
lol
“If we gaslight the players into believing it’s a good game, we win” - Bethesda and the rest of this garbage industry, probably