Asus says it's now "working diligently" to make improvements, following reports of sky-high repair bills and unreasonable charges.

Wasn’t it in for stick replacement? Why do they need to fix a microscopic blemish that has nothing to do with the repair?

GN sent in a unit that would need a stick and main board replacement, because the micro SD slot was also broken. If they say the case etc is also bad, they can just give a new unit and Chuck the old one, thus saving on labor and spending the same amount of money.

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