Fallout 76 is extremely different technically from their single player games so of course it’s going to be more buggy. I’d be more interested in a comparison between Skyrim, Fallout 4, and Starfield after it releases. Also the “It just works” quote comes from Fallout 4 talking about the settlement builder. I don’t know what claims they made about FO76 since I wasn’t interested in it but I doubt he would use the same phrase again after it backfired so bad (and I also can’t find any evidence he did say it for FO76). So no, Todd did not “literally say” it just works. In fact for FO76 he said “sometimes it just doesn’t work”.
Do default judgements usually hold a lot of weight when considering precedent?