AWS crash causes $2,000 Smart Beds to overheat and get stuck upright - Dexerto
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The AWS outage caused chaos for owners of Eight Sleep’s Pod3 mattresses as they had no offline mode and were stuck at high temperatures.
davel [he/him]
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208d

fail-safe motherfucker do you speak it

☆ Yσɠƚԋσʂ ☆
creator
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168d

It’s kind of amazing to think about how none of these products are designed to have a fallback functionality during an outage.

@[email protected]
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7d

It’s gotta be more than just an outage that did this. Like seriously, your internet goes out and your bed breaks? Why didn’t we hear anything about this before? Certainly these people have had home internet go out?!

I’m just imagining it’s a bug of sorts where the bed can access some things but not some other resource specifically not needs so it got caught in an unexpected condition.

@[email protected]
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17d

npr did a short segment a few years ago of people with smart homes that had problems like this, water stopped running; lights wouldn’t turn on; people forgot passwords to security systems and entry ways.

some things shouldn’t be connected like this.

☆ Yσɠƚԋσʂ ☆
creator
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27d

It could be that it did happen before, but it was just individual cases and if the outage wasn’t long then probably wasn’t noteworthy. This time it was a whole bunch of people affected all at once for a prolonged period. And you’re likely right that there’s probably a series of states the device can be in, and it does calls to AWS as it moves through them, so probably got stuck at a particular stage and couldn’t move forward cause it couldn’t talk to the mothership.

Iirc Amazon has a special tooling for creating iot devices. It’s supposed to make creating the communication easier so you don’t have a bunch badly implemented communication systems. Ofc it uses Amazon’s cloud.

I would not be surprised if they all failed this way due to using the tool. As in the Dev’s code might not even get to know there was an outage, and the tool just keeps telling it the last state it got.

☆ Yσɠƚԋσʂ ☆
creator
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07d

Yeah, it’s almost certain everybody would just end up using the same library.

Ephera
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27d

Yeah, that’s so ridiculous. They could’ve just turned off the heating and made it lay flat, and it would’ve been fine. But evidently, they did not even think about handling an outage.

And this is what happens when a middle manager answer “It won’t” when you ask “what if the service goes down?”

chocrates
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47d

99.999999999 uptime guarantees yearly downtime.

Rentlar
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78d

So by tying the bed to Amazon’s cloud exclusively, reduces its uptime from 100% to 99.5% or lower…

chocrates
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27d

11 9’s baby!

@[email protected]
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6d

a lot of people are questioning why the beds are not fail-safe, while I’m actually not sure why a fucking bed has to have internet access in the first place.

Sentient Loom
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78d

I’m so glad we have smart cars.

People who connect banal things to clouds deserve that. If the local people weren’t so snotty-sissy-“wholesome”, I would even write that those people deserve a few fires caused by beds overheating.

@[email protected]
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8d

You did write that.

While it is understandable to look down on people who lack the technical skills and knowledge to avoid the cloud, I don’t believe they deserve to burn to death in their beds. That’s kinda fucked up. But maybe I’m too snotty sissy wholesome…

Tomtits
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58d

Username also checks out

You did write that.

I didn’t. I just provided an example of what I WOULD write if the audience were right.

Must be an optical illusion then.

@[email protected]
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17d

Ignore him. He’s just mad and tired because his new bed burned him all last night.

Not so smart afterall, eh?

Matt
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47d

Just buy dumb beds and heat them with your own body.

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