I almost forgot that Steam had a need for support.
In the ~two decades I’ve been using steam, I’ve only contacted support once, to refund a PS2-era PoP, which I bought many months prior, and only spent 20 minutes unsuccessfully trying to get it running on Windows 11.
I wonder how much more often the average user contacts support than me (which is about 0.00013 times a day)
Same, contacted support one time only in about 9 years for a refund on a game I played for 15 minutes or so and realized it was not what the short video and notes really described it as. No questions asked, total refund.
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I almost forgot that Steam had a need for support.
In the ~two decades I’ve been using steam, I’ve only contacted support once, to refund a PS2-era PoP, which I bought many months prior, and only spent 20 minutes unsuccessfully trying to get it running on Windows 11.
I wonder how much more often the average user contacts support than me (which is about 0.00013 times a day)
Same, contacted support one time only in about 9 years for a refund on a game I played for 15 minutes or so and realized it was not what the short video and notes really described it as. No questions asked, total refund.