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Help and suggestions
Social media is an apt comparison, as Steam is at the size where human moderation isn’t really viable so they’d have to use AI like everyone else in that space.
And I’d rather a few anti-woke weirdos shout into the void than have to type “unalive” in the Steam forums.
Not to mention if Valve moderated every game developers would complain about Valve stepping on their toes and moderating their forum in a way they dislike.
Reddit and the threadiverse have human mods.
Both act like Steam currently, they don’t have paid moderators but leave it to communities to moderate themselves.
Some dev theoretically might not like a mod decision Valve theoretically makes, so the only logical solution is to expect every single dev that publishes on the platform to commit to moderating Valve’s game-specific forums forever.
Yes, good moderation is expensive. Externalising that cost onto devs is, frankly, exploitative. Also, “a few anti-woke weirdos” is a massive understatement. The modern reactionary movement is heavily tied to gaming and Steam plays a major role in that.