Take Blizzard for example. They just released a new patch, where class campaign quests for 8/12 classes do not work. Sure, it’s a remixed version of older expansion, and with all the phasing stuff I can kind of imagine some of the phasing issues being caused by, I don’t know, the player having a weird combination of completed stuff that’s hard to properly catch in testing, since there’s quite a lot of variables.
But the fact that one of the class quests requires crafted items to be completed, while crafting isn’t available by design in the Remix, there’s just no excuse. They either just don’t give a fuck about an issue that’s literally a progression blocker with 100% repro rate (while also being pretty easy to fix), or no one ever tested it even once. And it’s not just some random sidequest, it’s literally the main class campaign, one of the main features of the expansion.
As someone who worked in QA and gamedev, I can’t imagine how could something as obvious as this ever get approved for release. That’s something you catch immediately. Hell, you don’t even have to play through it to realize that this might be a problem.
Work at a larger company. Most people are so used to terrible Customer Service these days that we just use our customers as the QA. Nobody complains as much as they should. As they say
Everybody has a test environment. Only some are lucky enough to have a separate production environment.
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]
Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.
Rules
1. Submissions have to be related to games
Video games, tabletop, or otherwise. Posts not related to games will be deleted.
This community is focused on games, of all kinds. Any news item or discussion should be related to gaming in some way.
2. No bigotry or harassment, be civil
No bigotry, hardline stance. Try not to get too heated when entering into a discussion or debate.
We are here to talk and discuss about one of our passions, not fight or be exposed to hate. Posts or responses that are hateful will be deleted to keep the atmosphere good. If repeatedly violated, not only will the comment be deleted but a ban will be handed out as well. We judge each case individually.
3. No excessive self-promotion
Try to keep it to 10% self-promotion / 90% other stuff in your post history.
This is to prevent people from posting for the sole purpose of promoting their own website or social media account.
4. Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts
This community is mostly for discussion and news. Remember to search for the thing you’re submitting before posting to see if it’s already been posted.
We want to keep the quality of posts high. Therefore, memes, funny videos, low-effort posts and reposts are not allowed. We prohibit giveaways because we cannot be sure that the person holding the giveaway will actually do what they promise.
5. Mark Spoilers and NSFW
Make sure to mark your stuff or it may be removed.
No one wants to be spoiled. Therefore, always mark spoilers. Similarly mark NSFW, in case anyone is browsing in a public space or at work.
6. No linking to piracy
Don’t share it here, there are other places to find it. Discussion of piracy is fine.
We don’t want us moderators or the admins of lemmy.world to get in trouble for linking to piracy. Therefore, any link to piracy will be removed. Discussion of it is of course allowed.
Large companies probably do that anyway.
Take Blizzard for example. They just released a new patch, where class campaign quests for 8/12 classes do not work. Sure, it’s a remixed version of older expansion, and with all the phasing stuff I can kind of imagine some of the phasing issues being caused by, I don’t know, the player having a weird combination of completed stuff that’s hard to properly catch in testing, since there’s quite a lot of variables.
But the fact that one of the class quests requires crafted items to be completed, while crafting isn’t available by design in the Remix, there’s just no excuse. They either just don’t give a fuck about an issue that’s literally a progression blocker with 100% repro rate (while also being pretty easy to fix), or no one ever tested it even once. And it’s not just some random sidequest, it’s literally the main class campaign, one of the main features of the expansion.
As someone who worked in QA and gamedev, I can’t imagine how could something as obvious as this ever get approved for release. That’s something you catch immediately. Hell, you don’t even have to play through it to realize that this might be a problem.
Work at a larger company. Most people are so used to terrible Customer Service these days that we just use our customers as the QA. Nobody complains as much as they should. As they say