Hi everyone, I recently purchased a new car (24 mazda cx5) that supports android auto. I’ve never had this feature before and so I’m new to it, but so far it’s been working really well. I am having an issue with voice commands, specifically for calling and texting. Voice commands work for changing music or playing something else from my playlist, but when I say “call mom” for example, it pops up what I said on screen but then nothing happens. I have tried multiple times with different ppl and I have tried sending texts. It will register what I am saying but then it just goes back to Google maps. I know calling works through the car tho, because I have recieved calls and if I use the touch screen to access my contacts, I can make call that way. It will also notify me when I recieve a text message. And I know I have service when I have tried to make calls. I tried searching online but didn’t have much luck. Thanks!

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5d

Are there any updates for the vehicle’s unfortunately infotainment system?

Are there any updates for your phone?

Is your phone hooked up to Android Auto via physical cable or via Bluetooth?

Are there any settings on the vehicles infotainment system you can set or change?

Are you using a voice assistant like Gemini? If so, have you trained a voice model?

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15d

My car says it’s up to date My phone is up to date Yes it’s connected via USB c I haven’t found any settings in the car to change for that Yes I have trained the voice model.

@[email protected]
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15d

Have you tried contacting the dealership to see if there’s a defect or a problem you aren’t aware of?

Also, have you tried a different phone? Had a friend try to use their phone to connect and make a call using voice commands?

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