From what I’ve heard at work and from others, MS uses version queries to stall tickets because they constantly release updates that they can point to and say “you need to update before we can help”.
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From what I’ve heard at work and from others, MS uses version queries to stall tickets because they constantly release updates that they can point to and say “you need to update before we can help”.
It’s probably a good mix of both. Either way, I hope it tanks. It’s getting ridiculous