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In hardware news this past week, we have a ton of rumors to round-out the year. In addition to NVIDIA and AMD GPU rumors, there's news from Intel's camp on further Arc B580 driver improvements, strong GPU sales, and bug fixes. In other Intel news, the company's former CEO is now being sued, as is the company, for a number of shareholder-related reasons.
Watch Der8auer's GPU charity drive here: https://www.youtube.com/watch?v=Dr9i2oTJlKU
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TIMESTAMPS
00:00 - Recapping the Week
01:46 - Der8auer GPU Raises 182,852 Dollars
03:43 - RTX 50 Series Rumors
09:12 - Corsair Responds to Our Review
16:54 - Rumor: AMD R5 9600
17:52 - Rumor: AMD RX 7900 GRE Production Stop
19:22 - Rumor: AMD RX 9070
21:59 - Intel Arc Driver Update
22:48 - Intel B580's Strong Sales
26:18 - Ex Intel CEO Sued
30:33 - Bakery Uses Commodore 64
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Looks like Corsair is pulling ahead in terms of good, high quality customer support.
Thank fuck cause ASUS is severely lagging behind in this aspect.
There is no lagging behind… ASUS is a dead company when it comes to customer support. They managed that in near record time.
NZXT just straight up turned into a mustache twirling villain at this point.
The fact we’re giving Corsair any leeway with something that almost certainly was found and ignored during internal testing, and only acknowledged months after it was publicly reported on, is insane.
ASUS was already lagging behind, and had been for years. Their lack of anything approaching an adequate response (basically not giving a single fuck) to the numerous issues Gamers Nexus has reported on multiple times these last couple years across multiple separate divisions, shows a complete disregard for their consumers.
ASUS is not unique, there are numerous other options with similar or better quality, and often at better prices. They are not a monopoly, or even close to it. They really only had brand loyalty, which they decided to nuke completely. They can go out of business and the industry would be perfectly fine.
I always tell people that decent customer support is not a crutch to have poor quality assurance. Customer support should be the answer only when something unexpected and unpredictable happens, not the answer after a screw up that should have been caught with internal testing, smart processes and auditions. If I’m a customer and I buy something that broke in transit, you taking the product back and sending me a new one is the bare minimum, what should have been done is to predict and safeguard against the product breaking in transit. And only in the case of clear misconduct by an agent at the logistics company can such a thing be forgiven as the responsibility over the fuckup is on the other company that hasn’t trained their employees properly and/or might not be providing a mentally/physically safe work environment.
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There is no lagging behind… ASUS is a dead company when it comes to customer support. They managed that in near record time.
NZXT just straight up turned into a mustache twirling villain at this point.
The fact we’re giving Corsair any leeway with something that almost certainly was found and ignored during internal testing, and only acknowledged months after it was publicly reported on, is insane.
Think of it like a race:
Whoever is last is considered lagging behind as consumers will generally shift towards the best competitors.
If Corsair is actually doing right by consumers (especially when it could be a real monopoly like the current anime and manga industry) and raises the minimum bar then we should praise them.
If a person is doing right by others, shaming and attacking them defeats the purpose of trying to make society more ethical.
ASUS was already lagging behind, and had been for years. Their lack of anything approaching an adequate response (basically not giving a single fuck) to the numerous issues Gamers Nexus has reported on multiple times these last couple years across multiple separate divisions, shows a complete disregard for their consumers.
ASUS is not unique, there are numerous other options with similar or better quality, and often at better prices. They are not a monopoly, or even close to it. They really only had brand loyalty, which they decided to nuke completely. They can go out of business and the industry would be perfectly fine.
I always tell people that decent customer support is not a crutch to have poor quality assurance. Customer support should be the answer only when something unexpected and unpredictable happens, not the answer after a screw up that should have been caught with internal testing, smart processes and auditions. If I’m a customer and I buy something that broke in transit, you taking the product back and sending me a new one is the bare minimum, what should have been done is to predict and safeguard against the product breaking in transit. And only in the case of clear misconduct by an agent at the logistics company can such a thing be forgiven as the responsibility over the fuckup is on the other company that hasn’t trained their employees properly and/or might not be providing a mentally/physically safe work environment.