Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
I read the Tweet, it does not “show” that the account had purchased games. This has been Ubisoft’s policy for years and there is no record of deleted account, except for a random tweet.
Isn’t this a Hanlon’s razor issue? Probably someone working support being in charge of tweeting just didn’t know what the actual policy was, or didn’t understand it and just tweeted something without thinking of the repercusion?
And to clarify, I’m not defending Ubisoft. Despite being a big corp and big corps always act out of malice and greed, a corporation is not just one person
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]
Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.
They showed in the tweet that they would deleted the account ANS purchased games.
I read the Tweet, it does not “show” that the account had purchased games. This has been Ubisoft’s policy for years and there is no record of deleted account, except for a random tweet.
Isn’t this a Hanlon’s razor issue? Probably someone working support being in charge of tweeting just didn’t know what the actual policy was, or didn’t understand it and just tweeted something without thinking of the repercusion?
And to clarify, I’m not defending Ubisoft. Despite being a big corp and big corps always act out of malice and greed, a corporation is not just one person