Asus just apologized for its outrageous repair costs and RMA process
external-link
fedilink
221
Asus just apologized for its outrageous repair costs and RMA process
fedilink
Asus says it's now "working diligently" to make improvements, following reports of sky-high repair bills and unreasonable charges.
@[email protected]
link
fedilink
-13•8M

The model should be Apple: yes, they’re expensive, but they’re also no-questions-asked. As long as your AppleCare is still valid:

  • Laptop stopped working? Just send it in for repair or come into the store, you get a new one.
  • Apple pencil won’t charge? We’ll send you a new one, send the us the old one back in a prepaid shipping container.
  • Screen cracked on your iPhone? Here’s the schedule of repair costs, we’ll send you a new one.
  • Dog chewed your airpod? Nominal fee for replacement and we’ll send you a new one first.

The problem is that Apple has the up-front margin to support this kind of thing. Asus et al don’t.

@[email protected]
link
fedilink
7•8M

How’s game support on Apple nowadays?

@[email protected]
link
fedilink
2•8M

deleted by creator

Create a post

For PC gaming news and discussion. PCGamingWiki

Rules:

  1. Be Respectful.
  2. No Spam or Porn.
  3. No Advertising.
  4. No Memes.
  5. No Tech Support.
  6. No questions about buying/building computers.
  7. No game suggestions, friend requests, surveys, or begging.
  8. No Let’s Plays, streams, highlight reels/montages, random videos or shorts.
  9. No off-topic posts/comments, within reason.
  10. Use the original source, no clickbait titles, no duplicates. (Submissions should be from the original source if possible, unless from paywalled or non-english sources. If the title is clickbait or lacks context you may lightly edit the title.)
  • 1 user online
  • 54 users / day
  • 346 users / week
  • 922 users / month
  • 3.08K users / 6 months
  • 1 subscriber
  • 4.59K Posts
  • 29.9K Comments
  • Modlog