Developers are replying to Steam reviews and have been for years.
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I understand the point this article is making but I still think there’s a world of difference between the developers of small games like Gloomwood, Backpack Hero and Hydroneer replying to a negative review to explain they’re working to fix the issues the player faced to fucking Bethesda replying to say “ackshually our constant loading screens are justified because our world is just too big 🤓☝️” and I say this as someone who likes Starfield

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