I don’t really believe that. For either of them. You don’t have to be a computer expert to know that high ping is bad, and you don’t have to be a mechanic to know that the oil pressure gauge moving away from the middle of its range means something serious is going wrong. I think it’s because corporations don’t want us to understand what’s going on when things go wrong, not because people would be incapable of understanding if given the information.
Sony released a more realistic looking big budget Overwatch clone. It was fine, but nobody cared, because nobody wants a $40 live service Overwatch clone where all the characters have similar silhouettes. They spent 8 years making an okay game for nobody. If they’d done something different with the same basic characters and gunplay it could have maybe been good. They didn’t though, so estimates suggested they sold about 25,000 copies worldwide before pulling it from their store and refunding everyone.
People seeing something unusual and checking to see if it’s enough to be concerning is a good thing, even if it’s not actually a problem. I think people have formed a habit of not bothering to try because they have had the tools to learn things for themselves hidden from them, and we should be blaming it on the people doing the hiding, not blowing it off as people these days being magically different from how people used to be somehow.