Over the weekend, fans of Ubisoft games underwent a minor panic as a rumor spread that Ubisoft might be spontaneously deleting inactive Ubisoft accounts, permanently destroying digital game libraries if users didn't log on often enough. However, Ubisoft has now clarified that users' digital game libraries are safe.
Then they should state that in the Terms of Use, where they grant themselves permission to terminate if the “Account has been inactive for more than six months.” (Or better yet, remove the clause entirely.)
An email claim that they won’t enforce that clause does not make it okay.
This is the basis of the ASUS warranty issues recently when they had exploding AM5 motherboards and vague text about EXPO support voiding warranty, painting themselves into a corner when they only had unsupported firmware that would technically void warranty.
It doesn’t matter that the company says “Oh we won’t enforce that rule” but they still keep the rule in place.
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Then they should state that in the Terms of Use, where they grant themselves permission to terminate if the “Account has been inactive for more than six months.” (Or better yet, remove the clause entirely.)
An email claim that they won’t enforce that clause does not make it okay.
Any service out there has the ability to delete your account whether that ability is outlined in some terms somewhere or not.
If you are truly afraid that a company will delete your account randomly, then I suggest only using services you have complete control over.
This is the basis of the ASUS warranty issues recently when they had exploding AM5 motherboards and vague text about EXPO support voiding warranty, painting themselves into a corner when they only had unsupported firmware that would technically void warranty.
It doesn’t matter that the company says “Oh we won’t enforce that rule” but they still keep the rule in place.