Even if I side with the community on the turnout, I feel like a community manager’s job is to represent the company’s interests to some degree. Kind of like a defense lawyer.
They shouldn’t go as far as lying to people or making bad promises, which can make it a tough job, but they definitely shouldn’t be siding with the players against the company, or the internal employees are catching flak from both sides.
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]
Sub for any gaming related content!
Rules:
1: No spam or advertising. This basically means no linking to your own content on blogs, YouTube, Twitch, etc.
2: No bigotry or gatekeeping. This should be obvious, but neither of those things will be tolerated. This goes for linked content too; if the site has some heavy “anti-woke” energy, you probably shouldn’t be posting it here.
3: No untagged game spoilers. If the game was recently released or not released at all yet, use the Spoiler tag (the little ⚠️ button) in the body text, and avoid typing spoilers in the title. It should also be avoided to openly talk about major story spoilers, even in old games.
Even if I side with the community on the turnout, I feel like a community manager’s job is to represent the company’s interests to some degree. Kind of like a defense lawyer.
They shouldn’t go as far as lying to people or making bad promises, which can make it a tough job, but they definitely shouldn’t be siding with the players against the company, or the internal employees are catching flak from both sides.
I mean, I think he was. All he did was show the community how to communicate their feelings to Sony. He tried to save them from themselves.