Sony is hit with a $14 million fine over claims that it damaged third-party PS4 controllers through a system update.
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131Y

Unfortunately, brand damage isn’t really a thing anymore. You’re never going to buy a Sony product again the same way I’m never going to buy a Blizzard product again. They account for the loss of sales

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41Y

Sadly, yea, you’re not wrong. But consumers do have some agency, albeit a limited amount.

FiveMacs
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21Y

We have a lot more then we give ourselves credit for…but the amount of times I see people bitch about a store then go right back is absurd. People just don’t care and companies know that. They are immune to punishment. It’s just a bribe they make to have the paperwork go away and maybe make some generic twitter post about it.

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