What this CEO and you conveniently forget is the fact, that there are more Games sold every year. Since those are digital goods and copy costs are near zero, those companies are making more money each year already. They also pretty much killed the ability to sell used Games, except for Console Games with a physical medium.
Also: why should the consumers have to pay for the ballooning Overhead that those companies have? Don’t tell me you need a hundred million dollars in your marketing department to sell a GOOD/GREAT game. That is Bullshit.
I don‘t support Microsoft in any way but it is kinda funny that some PlayStation Users seem to feel personally attacked that Microsoft starts to do all the exclusivity shit that Sony has done for ages. Quit treating the whole thing as a team thing - a my team vs. that other team thing. Sony AND Microsoft are companies that will both fuck you over within the blink of an eye if it will make them money or damage the other company.
So those people had lofty and unrealistic expectations, huh? I can only speak for myself and I can say: the game was ok - not great - but ok. The interesting Story helped me with the fact, that the city itself was essentially „dead“. But back to the expectations: Many of the really disappointed gamers expected a Cyberpunk GTA - which CD Project obviously did not deliver. Maybe those gamers will get a better experience soon - who knows.
Until then Cyberpunk will remain a stain on CDPRs reputation sheet for a lot of people.
As long as they don’t overpromise and underdeliver that’s fine by me