I had a moment like that on Myst. In the room near the beginning of the game, there is a button you are supposed to push, so you can insert numbers and change the messages on the machine. I didn’t see the button so I ended up wandering the island confused on what to do. I had to get help for that. Thankfully I ended up playing through the game with my friend.
Xbox hasn’t been the best place for gamers for several years now.