You don’t understand the depths of my shame.

I was in OS support for 5 years. I supported DOS 5.

I work with software Dev teams all day long, including designing highly available services.

And I do after hours tech support for elders (my folks) and house mates (my fam).

If anybody knows to reboot…

Well now I feel like an ass - this is what I’d tell my parents.

And yeah, that fixed it. I’m tempted to delete this whole embarrassing post, but I will leave it for the edification of others and to memorialize my shame.

Deleted by user.