Director’s Take – Looking Beyond Overwatch 2: Invasion
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Game Director Aaron Keller is back with a retrospective to the Overwatch 2: Invasion launch and shares a glimpse into the future of the game.

We also launched on Steam last week, and, although being review-bombed isn’t a fun experience, it’s been great to see lots of new players jump into Overwatch 2 for the first time. Our goal with Overwatch 2 has been to make the game more accessible than ever for more people than ever before.

Many of the reviews on Steam mention the cancellation of the much larger component of PvE that was announced in 2019 as one of their primary reasons for dissatisfaction with the game. I get that. That announcement was about an ambitious project that we ultimately couldn’t deliver.

If we can’t turn back the clock, then what can we do? We can keep adding to and improving Overwatch 2. That is how we move forward. This means more maps, heroes, game modes, missions, stories, events, cool cosmetics, and features - an ever-expanding, evolving, and improving game. This is the future of Overwatch. One where we will continually create and innovate on what is making the game great now for the players who are playing now.

Overwatch is such a unique game and world. When our heroes are all working together to complete an objective, there is really nothing else like it. Jump in–there’s more to come!

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Then I’d argue that reviews don’t give a complete picture, if that’s the case. Because it’s hard to argue that Overwatch is really the worst game on Steam.

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While that’s true, what’s illegitimate is when the idiots set up bots to spam negative reviews, like what happened with Captain Marvel and Last Jedi. A person with a negative opinion is fine. A bot spamming the same negative reviews again and again in order to artificially bring down the score? Not fine.

I’m not saying that’s what happened here, but reviewing bombing generally consists of more than a group of angry people writing honest reviews.

A review bomb is a collective effort to lower the score of something, abusing systems meant to reflect an average opinion by gathering people who would not normally leave a review, often people who haven’t even played the game. It is intentionally creating sampling bias. “Review bomb” is a meaningful term being applied correctly here. I don’t like modern blizz, but Overwatch 2 is not the worst game on steam as its review average would indicate.

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