Logitech Blames 'Inexcusable Mistake' After Certificate Expiry Breaks macOS Apps
www.macrumors.com
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Logitech users on macOS found themselves locked out of their mouse customizations yesterday after the company let a security certificate expire, breaking both its Logi Options+ and G HUB configuration apps. Logitech devices like its MX Master series mice and MX Keys keyboards stopped working properly as a result of the oversight, with users unable to access their custom scrolling setup, button mappings, and gestures.

As if constantly pushing more AI slop into their software while making no real improvements wasn’t enough…

As if constantly pushing more AI slop into their software while making no real improvements wasn’t enough…

Reading the article, I don’t see how AI code was the fault in this situation. They let a developer certificate lapse without renewing it, so actually seems more like a process or human error; either their systems didn’t flag for upcoming renewal sufficiently or the alert was ignored or missed.

Scrubbles
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It’s more that it’s indicative of the engineering culture at Logitech. Business bros cry for more useless features and don’t allow any time for infrastructure or technical debt. An unautomated cert like this (or no teams who monitor it) just screams process failure and lack of business allocation of engineering resources.

ds12
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I don’t think the point was about AI code. Rather it’s commentary about Logitech’s priorities. There’s quite a fair bit of AI features that pop up when one runs the Logi Options software. Instead of jamming AI stuff into it, they should focus on the more core functionality of their products such as not letting this certificate expire in the first place.

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