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The GDPR says that information that has been anonymized, for example through statistical analysis, is fine. LLM training is essentially a form of statistical analysis. There’s hardly anything in law that is “simple.”
It’s not even the training. It’s the extraction of the raw data.
You now store PII, that the clients can’t delete anymore (which in itself is a violation) and then do “something” with it. Whether it’s for AI or word counting doesn’t matter. You store PII that is not under the control of your clients anymore and you store PII without the P whose I could be used to I them having ever been informed.
Also, whether AI training is actually legally anonymization is still up to debate, as far as I know.
Assuming it is PII when you store it. This is a complicated discussion that will absolutely come down to what Slack can defend to a regulator