You can refund games for being buggy, you cannot however, play them for dozens of hours and then refund them. Steam’s limit is two hours and two weeks.
Steam is known to be more generous about the rule if you have few refunds on your profile and a decent amount of purchases. Unfortunately the same can’t be said for updates, even if the update makes the game unplayable.
I think the “2 weeks” is the line for auto-refund, but they can and will refund you after that at their discretion. And they don’t seem to be jerks about it.
Yeah. I’ve definitely gotten refunds past those limits. But I’ve had a Steam account for like 16 years at this point, lots of games, and I’ve requested a refund maybe twice.
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You can refund games for being buggy, you cannot however, play them for dozens of hours and then refund them. Steam’s limit is two hours and two weeks.
And two weeks? That must be new, I had games refunded after months but with a playtime below 2hrs.
Steam is known to be more generous about the rule if you have few refunds on your profile and a decent amount of purchases. Unfortunately the same can’t be said for updates, even if the update makes the game unplayable.
Maybe it’s different in the US ?
I think the “2 weeks” is the line for auto-refund, but they can and will refund you after that at their discretion. And they don’t seem to be jerks about it.
Yeah. I’ve definitely gotten refunds past those limits. But I’ve had a Steam account for like 16 years at this point, lots of games, and I’ve requested a refund maybe twice.