I think this is true to an extent but from my experience the network is usually well-maintained (latest DOCSIS, low ping, etc) and the backend seems to support IPv6 but people don’t have a clue how anything works.
I can tell cable installers have no clue how networks work beyond the coaxial cable coming into the premises. Nothing against them, that’s great, but it’s crazy to me that they look flabbergasted when I do a simple ping
to check for connectivity.
On top of that, customer service probably gets harassed by people that don’t know anything wanting help for more premises/LAN problems. But they literally don’t know what IPv6 is — that’s like minimum networking knowledge — so even if you’re smart you won’t get anywhere with them.
I’ve actually never not had IPv6 going back to like, 2007.
The problem is the clunky trash modem and/or router they give you can’t keep up. Never use ISP-issued hardware.
Which ISPs aren’t on IPv6? I develop websites used by people in the Philippines which is great for me because typically their home internet has no IPv6 while their phones are IPv6 only. I won’t host on anything that isn’t dual-stack, and is one of many reasons I don’t host on AWS (I know, they support IPv6 now but it’s too little, too late).
Is that the same customer service who doesn’t know what IPv6 is and says I need a business account for a static IPv4 address (which has nothing to do with IPv6)?
Meanwhile a random guy on Reddit six years ago figured out their network doesn’t provision IPv6 unless you get a specific modem that ignores the lack of provisioning and provisions it anyway.
Okay
Didn’t they just recently (like, yesterday?) suggest we all use encrypted calling apps due to the Chinese hacks on US telecoms that took advantage of these back doors?