It’s bullshit doublespeak that really means “we’re cutting costs (in the short term, the only term that matters)”. Reducing headcount doesn’t reduce the workload, it just means each remaining person has to do more work.

Australia made them offer refunds thanks to our consumer law.

Likewise, I’m enjoying it but it just doesn’t deserve any awards in a year when other games that are simply better came out. It’s a firmly mid tier game and it was (not) awarded accordingly.