They are a privately owned company with 100% focus on customer service and sustainably.
Yeah they charge like 10% of profit for the games on there, and more if you make it big. To be on the only platform where people actually shop for PC games…
Nobody has ever given me a real problem with Steam where some other company isn’t already doing significantly worse shit in comparison.
That’s how publicly traded companies work, profits above all else.
Good thing Valve isn’t publicly traded!