Not that I […] want to minimize the experience.

But isn’t that something that happens at pretty much all companies

Pick one…

with Apple dominating Europe…

Your own map diagrees, with 100% of the picked examples from Europe having Samsung as market leader.

It’s the other way around. All those PCs are bluescreening at boot. So that prevents fixing the system remotely and on a large scale. Now poor IT guys have to fix evey single one by hand.