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Cake day: Jan 13, 2024

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Most of them are not good at selling anything. That’s why they give them a script to follow, which also restrains the good salespeople in a callcenter. If they change the way of their offers - maybe custom generated deals based on available customer data by an AI that management trusts more than people - they might sell better than Pajeet ever did.


Let’s add some advertisements to this, sou the AI can sell you stuff while not helping you.

I do not know too many people that are happy after a scripted indian callcenter experience. Replacing the people with shitty generative AI will only make it a little bit worse.