Crunchyroll has removed user-generated content from its platforms, including comments and reviews on anime episodes and news articles.
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Comments dont make money, moderation costs money. So pull it and make the site more like the other streaming services out there, make some PR word salad to justify it. Not surprising really. Of course maybe it really was a Salty Spitoon in the comments section. Either way, not exactly the burning of the Library of Alexandria.

QA doesn’t make money. They’re paying me anyhow.

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QA prevents them from losing money. Same with IT.

Comments sections prevent them from losing users who like that. Users are money.

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Cost of moderation likely higher then lost profits from users who were only being kept on by comment section.

That’s the bet they’re making.

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It’s a fairly good bet considering the overwhelming majority of streaming services.

You mean the ones that are all failing right now for being fractured and having no appeal beyond whatever the latest binge is?

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Yes I do mean the ones that make far more money and have 10x or more the subscribers that Crunchyroll does. That is correct.

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