An apology doesn’t make people less mad, usually. It signals you are aware what you did is wrong or at least made people upset. People get less mad when you act differently in the future. Bioware can keep apologizing but if they keep screwing up no one’s going to care.
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When people stay mad at you after you apologize, your takeaway shouldn’t be to never apologize again.
An apology doesn’t make people less mad, usually. It signals you are aware what you did is wrong or at least made people upset. People get less mad when you act differently in the future. Bioware can keep apologizing but if they keep screwing up no one’s going to care.