This response is not nearly enough in my book.
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Nah, fuck them. They thought they could get away with this predatory debt-trap system that was marketed at children and they are clearly salty that they got caught. Not to mention the whole idea of not even owning your own PC or the data within which would set a bad precedent for everyone everywhere.
There are so many competitors in the industry NZXT operates in; it would be very easy to avoid ever buying their stuff again. And I intend to do just that. Get bankrupted, you pieces of shit.