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What I meant by cents on the dollar is usually, they broke rules, make $100 billion from it (imaginary scenario), and then the settlement from that wrong doing sees them pay out $2 billion to the affected customers that joined the class. It may be due to the fact that I’ve not paid attention to too many class action suits, but it seems like the settlement never comes close to the harm they caused.

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Accurate. In order for this to stop the punishment needs to be more than the cost of doing business. Thankfully, Valve seem to be hell bent on doing right by their customers, in most cases at least (just to leave room for scandals I haven’t heard about or forgot 😅)

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