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Even if you do find the cabinet in the lavatory, the probability calculations for a simple use case are ridiculously complicated. It does reek a bit of “minimum compliance required by law.”
On the plus side, Hoyo (at least in Star Rail) doesn’t bombard the player in-game with pop-ups or the like. A zero-spend player that just wants to poke around in the story or the game world isn’t going to be harassed. Instead, it’s earnest marketing, by way of letting the player use characters on trial, featuring them in the story, or high-quality video productions published outside the game. They make as much money as they do because their production values on that stuff are among the best in the business.
As far as running a digital goods casino (where you don’t own the goods), I’ve seen far worse. I still don’t think we’re doing as much as we should to protect those with addictions to gambling or FOMO from these products, however.
Honestly if you approach genshins probabilities for 5* with anything other than “50% i get at max pity, 100% at 2x max pity” you’re doing it wrong so I’d argue in that sense it’s dead simple. 4* being less guaranteed feels like a problem though, you’re not that much more likely to get the 4* you want from a banner than the 5*, and there’s no guarantee you’ll ever get it at all. And ime a LOT of people don’t realize that (though I still don’t think getting a rough idea of that is particularly complicated).
Having outright “if you spend x in game currency, you are x% likely to get the thing you want” info does seem like a reasonable requirement.
And personally the reason i spent more on genshin than any other gacha is that i had a reasonably priced guarantee instead of having to gamble at all, it felt more like buying chars for a set price with bonus loot boxes.
This literally happened to me lol, wanted to get some constellations for YaoYao and walked away only with Alhaitam and no constellations. Didn’t spend a dime though, the only money I put on genshin was buying a skin.